The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Response
2021 City Carrier Cost System 07/14/2021 21-036-R21 $0 Open R - 3-- Reiterate to data collection technicians the importance of communicating with the city carrier to confirm the deviation status of each sampled parcel and whether the city carrier plans to deliver all parcels and accountable mail on the test date. In addition, we recommend they evaluate whether delivery scan data can be used to determine if any sampled parcels should be excluded from the test data due to missing delivery attempts on the test date. Agree
2021 City Carrier Cost System 07/14/2021 21-036-R21 $0 Open R - 4-- Develop online training and/or instructional materials that provide comprehensive guidance to postmasters or their designees on how to properly complete PS Form 2846, City Carrier Route Mail Acceptance Data. In addition, consider developing a web-based form with guided prompts and instructions to replace manual entry of PS Form 2846 information. Agree
2021 Contract Delivery Service Cost Attribution 06/21/2021 20-313-R21 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Contract Delivery Service Cost Attribution 06/21/2021 20-313-R21 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 COVID-19 Leave Administration 06/16/2021 21-032-R21 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 COVID-19 Leave Administration 06/16/2021 21-032-R21 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Integrity of the U.S. Postal Service's Social Media Presence 05/12/2021 20-278-R21 $0 Open R - 3-- Establish an effective social media account approval process and document social media account management procedures. Agree
2021 Integrity of the U.S. Postal Service's Social Media Presence 05/12/2021 20-278-R21 $0 Open R - 5-- Establish an automated process to monitor social media to identify and address unapproved pages and accounts created to represent the Postal Service. Agree
2021 Payments to Contract Postal Unit and Village Post Office Suppliers 02/19/2021 20-157-R21 $0 Open R - 2-- Streamline contract termination procedures by implementing systems enhancements, such as automating approval signatures and generating system or email notifications to next approvers. Agree
2021 Accenture Information Technology Contracts 12/29/2020 20-076-R21 $0 Open R - 2-- Update the Supplying Principles and Practices to require an evaluation of the cost management plan as part of the noncompetitive purchase request process before approving contract ceiling price increases and to require contracting officers complete training on the policy requirements for the cost management plan. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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