The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Titlesort descending Issue Date Report Number Financial Value Status Recommendation Management Response
2023 Mail Delivery, Customer Service, and Property Condition Reviews - Select Units, New Jersey Region 12/02/2022 22-170-R23 $0 Open R - 1-- We recommend the District Manager, New Jersey District, develop a plan to ensure that all committed mail is delivered daily, all delayed mail volume is entered into the proper system, and management systematically reviews the data and enforces reporting compliance at the Belleville Annex, Kearny Main Post Office, and Union Post Office. Agree
2023 Mail Delivery, Customer Service, and Property Condition Reviews - Select Units, New Jersey Region 12/02/2022 22-170-R23 $0 Open R - 3-- We recommend the District Manager, New Jersey District, develop and execute a plan to ensure management at the Belleville Annex and Kearny Main Post Office reviews truck/trailer arrival scanning performance daily and enforces compliance. Agree
2023 Mail Delivery, Customer Service, and Property Condition Reviews - Select Units, New Jersey Region 12/02/2022 22-170-R23 $0 Open R - 2-- We recommend the District Manager, New Jersey District, develop and execute a plan to ensure all employees at the Belleville Annex and Union Post Office are trained on standard operating procedures for package scanning and handling and that unit management systematically reviews scan data and enforces compliance. Agree
2023 Mail Delivery, Customer Service, and Property Condition Reviews - Select Units, New Jersey Region 12/02/2022 22-170-R23 $0 Open R - 4-- We recommend the District Manager, New Jersey District, address all building safety and maintenance issues identified at the Belleville Annex, Kearny Main Post Office, and the Union Post Office. Agree
2022 Mail Delivery, Customer Service, and Property Conditions Review – Select Units, St. Louis, MO Region 08/31/2022 22-115-R22 $0 Open R - 5-- Address all building safety, security, and maintenance issues identified at the Saint Peters Main Post Office and the Maryville Gardens, Chouteau, and Marian Oldham Stations. Agree
2022 Mail Delivery, Customer Service, and Property Conditions Review – Select Units, St. Louis, MO Region 08/31/2022 22-115-R22 $0 Open R - 4-- Develop and implement a plan to ensure management at the Saint Peters MPO, Maryville Gardens Station, and Chouteau Station reviews truck/trailer arrival scanning performance daily and enforces compliance. Agree
2022 Mail Delivery, Customer Service, and Property Conditions Review – Select Units, St. Louis, MO Region 08/31/2022 22-115-R22 $0 Open R - 3-- Develop and implement a plan to ensure that all employees at the Saint Peters Main Post Office and the Chouteau and Marian Oldham Stations are trained on standard operating procedures for package scanning and handling and that unit management systematically reviews scan data and enforces compliance. Agree
2022 Mail Delivery, Customer Service, and Property Conditions Review – Select Units, St. Louis, MO Region 08/31/2022 22-115-R22 $0 Open R - 2-- Develop and execute a plan to ensure that management at the Maryville Gardens Station systematically follows up on proposed administrative actions. Agree
2022 Mail Delivery, Customer Service, and Property Conditions Review – Select Units, St. Louis, MO Region 08/31/2022 22-115-R22 $0 Open R - 1-- Develop a plan to ensure that all committed mail at the Maryville Gardens Station is delivered daily, all delayed mail volume is entered into the proper system, and management systematically reviews the data and enforces reporting compliance. Agree
2022 Mail Transport Equipment 04/14/2022 21-229-R22 $0 Open R - 5-- Update Handbook PO-502, Mail Transport Equipment, to establish a comprehensive audit policy addressing the audit frequency and threshold for Postal Service facilities and mailers subject to audits and documenting audit results. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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