The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Valuesort descending Status Recommendation Management Response
2022 U.S. Postal Inspection Service's Prosegur Contract 08/04/2022 21-265-R22 $0 Open R - 1-- Review all active Prosegur security guard personnel to ensure they have the proper security clearance required to access postal facilities. Agree
2022 U.S. Postal Inspection Service's Online Analytical Support Activities 03/25/2022 21-191-R22 $0 Open R - 6-- Develop procedures for retaining documentation associated with work completed by the Analytics Team and storing sensitive information to ensure compliance with Postal Service policy. Agree
2023 Capping Report - Efficiency of Selected Processes - Select Units, Virginia District 10/28/2022 22-141-R23 $0 Open R - 11-- Reiterate to Bon Air Branch unit management the requirement to address employee tardiness and retain documentation supporting actions taken. Agree
2022 U.S. Postal Inspection Service's Prosegur Contract 08/04/2022 21-265-R22 $0 Open R - 5-- Coordinate with the Vice President, Supply Management, to develop a mechanism, such as a Quality Assurance Plan, with performance indicators to measure the quality of Prosegur’s performance for NLECC and security guard services. Agree
2022 Retail Systems Continuity of Operations 05/05/2022 21-063-R22 $0 Open R - 2-- Develop and require annual Retail Systems Continuity of Operations training for all applicable headquarters, district, and unit personnel; including when changes to personnel occur. Agree
2023 Key Issues With Channel Partners 10/13/2022 22-069-1-R23 $0 Open R - 1-- Modify Postal Service policy on PC Postage to include parameters surrounding the transfer of merchants to Channel Partner meters. Agree
2022 Wireless Assessment 08/18/2022 21-221-R22 $0 Open R - 5-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 Retail Systems Continuity of Operations 05/05/2022 21-063-R22 $0 Open R - 1-- Develop procedures to ensure the Retail Systems Continuity of Operations Plan is reviewed, updated, and distributed annually. Agree
2023 Mail Delivery, Customer Service, and Property Condition Reviews - Select Units, New Jersey Region 12/02/2022 22-170-R23 $0 Open R - 1-- We recommend the District Manager, New Jersey District, develop a plan to ensure that all committed mail is delivered daily, all delayed mail volume is entered into the proper system, and management systematically reviews the data and enforces reporting compliance at the Belleville Annex, Kearny Main Post Office, and Union Post Office. Agree
2022 Aboveground Storage Tanks 09/15/2022 22-078-R22 $0 Open R - 4-- Establish a process to review and track Spill Prevention Control and Countermeasures plans in the Environmental Tool Kit to ensure they are signed, uploaded, and up-to-date. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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