The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Yearsort descending Report Title Issue Date Report Number Financial Value Status Recommendation Management Response
2022 U.S. Postal Inspection Service's Online Analytical Support Activities 03/25/2022 21-191-R22 $0 Open R - 6-- Develop procedures for retaining documentation associated with work completed by the Analytics Team and storing sensitive information to ensure compliance with Postal Service policy. Agree
2022 U.S. Postal Inspection Service's Prosegur Contract 08/04/2022 21-265-R22 $0 Open R - 5-- Coordinate with the Vice President, Supply Management, to develop a mechanism, such as a Quality Assurance Plan, with performance indicators to measure the quality of Prosegur’s performance for NLECC and security guard services. Agree
2022 Retail Systems Continuity of Operations 05/05/2022 21-063-R22 $0 Open R - 2-- Develop and require annual Retail Systems Continuity of Operations training for all applicable headquarters, district, and unit personnel; including when changes to personnel occur. Agree
2022 Wireless Assessment 08/18/2022 21-221-R22 $0 Open R - 5-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 Retail Systems Continuity of Operations 05/05/2022 21-063-R22 $0 Open R - 1-- Develop procedures to ensure the Retail Systems Continuity of Operations Plan is reviewed, updated, and distributed annually. Agree
2022 Aboveground Storage Tanks 09/15/2022 22-078-R22 $0 Open R - 4-- Establish a process to review and track Spill Prevention Control and Countermeasures plans in the Environmental Tool Kit to ensure they are signed, uploaded, and up-to-date. Agree
2022 Issues Identified with Internet Change of Address 04/12/2022 22-058-R22 $21,828,827 Open R - 1-- Develop controls to verify that online change of address requests are authorized by the resident of the address. Agree
2022 Timecard Administration Follow-up 09/27/2022 22-079-R22 $1,612,467 Open R - 3-- Resolve system deficiencies that allow supervisors to bypass completing the time disallowance record by implementing system controls to ensure all required fields are completed once the affected employee is notified. Agree
2022 Postal Service Knowledge Continuity 05/27/2022 21-255-R22 $0 Open R - 3-- Enhance the process to measure the success of leadership development courses after completion. Agree
2022 COVID-19 Test Kit Distribution 09/28/2022 22-076-R22 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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