The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendationsort descending Management Response
2022 Efficiency of Operations at the Columbus, OH, Processing and Distribution Center 03/25/2022 22-041-R22 $0 Open R - 1-- Develop and implement a local policy to establish responsibility for providing oversight for load scan performance. Agree
2020 Custodial Workhours 10/24/2019 19SMG006HR000-R20 $81,319,892 Open R - 1-- Develop and implement a strategy to address hiring and staffing challenges for custodial positions at facilities subject to the Memorandum of Understanding between the United States Postal Service and the American Postal Workers Union, re: Maintenance Series-47 Transmittal Letter-5 Implementation and Maintenance Craft Postal Support Employee Conversions, signed July 9, 2014. Agree
2021 "As Needed" Highway Contract Routes 07/16/2021 21-022-R21 $162,338,091 Open R - 1-- Develop and implement periodic reviews to ensure timely detection and correction of payment errors and verify that Postal Service Forms 5397, Contract Route Extra Trip Authorization, are complete, accurate, and included in the electronic Service Change Request system. Agree
2021 Fiscal Year 2020 Board of Governors' Expenditures 09/22/2021 21-064-R21 $0 Open R - 1-- Develop and provide training and formal communication to all purchasing teams on policies and procedures, including required file documentation, for sensitive requests. Agree
2022 Management Alert - Issues Identified with Internet Change of Address 04/12/2022 22-058-R22 $21,828,827 Open R - 1-- Develop controls to verify that online change of address requests are authorized by the resident of the address. Disagree
2021 Plant Load Agreements – New Jersey District 08/12/2021 21-049-R21 $168,884 Open R - 1-- Develop procedures for monitoring mail volume, weight, and preparation performance in accordance with requirements set forth in the plant load agreements. Agree
2022 Fiscal Year 2021 Officers' Travel and Representation Expenses 02/18/2022 21-094-R22 $0 Open R - 1-- Enhance controls to ensure management captures taxable reimbursements for employees on temporary assignment, including contract employees, and reports them to the Internal Revenue Service. Agree
2021 U.S. Postal Inspection Service Oversight of its Use of Cryptocurrency 08/26/2021 21-067-R21 $0 Open R - 1-- Ensure that the Cryptocurrency Fund Program has the information needed to provide oversight of the investigative use of cryptocurrency. Agree
2021 U.S. Postal Service's Protection Against External Cyberattacks 08/31/2021 20-277-R21 $0 Open R - 1-- Implement a consistent process to approve and update the access management system for all employees excluded from mandatory security awareness training and update information security policy to reflect the process. Agree
2022 Next Generation Delivery Vehicles - Contract Clauses 01/12/2022 21-215-R22 $0 Open R - 1-- Include self-reporting of fraud protection in the Next Generation Delivery Vehicle contract through a mutual agreement contract modification. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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