The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Numbersort descending Financial Value Status Recommendation Management Response
2021 Nationwide Service Performance 09/20/2021 21-120-R21 $0 Open R - 2-- Investigate and understand root causes for failed mailpieces in “Unable to Assign” category, and work to decrease and maintain the total number of mailpieces in this category to under 10 percent of total failures. Agree
2022 City Delivery Operations - Nationwide Route Management 02/17/2022 21-127-R22 $0 Open R - 1-- Develop a detailed action plan, including measurable targets, to resume conducting annual street observations to determine whether a minor route adjustment or a mail count and route inspection review is needed. Agree
2022 City Delivery Operations - Nationwide Route Management 02/17/2022 21-127-R22 $541,175,238 Open R - 2-- Evaluate using alternative methodologies, rather than the five or six consecutive days of a routes’ mail volume, to maintain the 8-hour workday and how to account for letter and flat mail base volume. Agree
2022 City Delivery Operations - Nationwide Route Management 02/17/2022 21-127-R22 $0 Open R - 4-- Evaluate the feasibility of replacing manual route evaluation activities with existing delivery systems, data, tools, and technology. Agree
2022 Procurement and Management of Cybersecurity Tools 08/25/2022 21-129-R22 $0 Open R - 6-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 Procurement and Management of Cybersecurity Tools 08/25/2022 21-129-R22 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 Procurement and Management of Cybersecurity Tools 08/25/2022 21-129-R22 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 Procurement and Management of Cybersecurity Tools 08/25/2022 21-129-R22 $0 Open R - 4-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 Procurement and Management of Cybersecurity Tools 08/25/2022 21-129-R22 $0 Open R - 5-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Manual Mail Processing Efficiency 09/21/2021 21-131-R21 $395,585,002 Open R - 3-- Communicate to employees the importance of changing operations on the time clock and of scanning all packages; Place time clocks in areas that are easily accessible and monitor changes daily; Monitor manual package processing operations routinely; Update manual letter and flat volume estimates yearly. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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