The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Statussort descending Recommendation Management Response
2023 Key Issues With Channel Partners 10/13/2022 22-069-1-R23 $0 Open R - 4-- Develop and formalize a technical process, which includes the detailed calculation of all chargeback opportunities for Channel Partners and a quality assurance process, and (2) consider retroactively calculating and invoicing Resellers for the correct chargeback amounts for previous periods. Disagree
2023 Mail Delivery, Customer Service, and Property Condition Reviews - Select Units, Milwaukee, WI Region 10/17/2022 22-147-R23 $0 Open R - 4-- We recommend the Manager, Wisconsin District, develop and implement a plan to ensure management at the North Milwaukee Station, Waukesha Main Post Office, Dr. Martin Luther King Jr. Station, and Bradley Carrier Annex reviews truck/trailer arrival scanning performance daily and enforces compliance. Agree
2023 Efficiency of Operations at the Atlanta, GA Processing and Distribution Center 11/01/2022 22-179-R23 $0 Open R - 4-- Recommend the Southeast Division Director, Logistics Operations, increase the number of Postal Vehicle Service drivers at the Atlanta Processing and Distribution Center. Agree
2023 Capping Report - Efficiency of Selected Processes - Select Units, Virginia District 10/28/2022 22-141-R23 $0 Open R - 3-- Improve the current bank deposit storing process followed at the Bon Air Branch. Agree
2023 Management Alert - Voyager Fleet Card Program - Internal Controls Issues 10/07/2022 22-006-1-R23 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2023 Key Issues With Channel Partners 10/13/2022 22-069-1-R23 $0 Open R - 3-- Develop mechanisms to directly identify the end shipper for each package and enforce non-compliance. Disagree
2023 Mail Delivery, Customer Service, and Property Condition Reviews - Select Units, Milwaukee, WI Region 10/17/2022 22-147-R23 $0 Open R - 3-- We recommend the Manager, Wisconsin District, develop and implement a plan to ensure that all employees at the North Milwaukee Station, Waukesha Main Post Office, Dr. Martin Luther King Jr. Station, and the Bradley Carrier Annex are trained on standard operating procedures for package scanning and handling and that unit management systematically reviews scan data and enforces compliance. Agree
2023 Efficiency of Operations at the DV Daniels Processing and Distribution Center, Kearny, NJ 10/19/2022 22-169-R23 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2023 Capping Report - Efficiency of Selected Processes - Select Units, Virginia District 10/28/2022 22-141-R23 $0 Open R - 2-- Instruct Bon Air Branch, Southside Station, and Montrose Heights Station unit management to train all retail employees on receipt, documentation, and retention of stamp stock and money order transfers. Agree
2023 Management Alert - Voyager Fleet Card Program - Internal Controls Issues 10/07/2022 22-006-1-R23 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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