The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Yearsort descending Report Title Issue Date Report Number Financial Value Status Recommendation Management Response
2023 Capping Report - Efficiency of Selected Processes - Select Units, Virginia District 10/28/2022 22-141-R23 $0 Open R - 12-- We recommend the Manager, Virginia District, direct Bon Air Branch, Southside Station, and Montrose Height Station unit management to provide timekeeping training to their lead clerks and assign timekeeping duties to this employee. Agree
2023 Capping Report - Efficiency of Selected Processes - Select Units, Virginia District 10/28/2022 22-141-R23 $0 Open R - 11-- Reiterate to Bon Air Branch unit management the requirement to address employee tardiness and retain documentation supporting actions taken. Agree
2023 Key Issues With Channel Partners 10/13/2022 22-069-1-R23 $0 Open R - 1-- Modify Postal Service policy on PC Postage to include parameters surrounding the transfer of merchants to Channel Partner meters. Agree
2023 Mail Delivery, Customer Service, and Property Condition Reviews - Select Units, New Jersey Region 12/02/2022 22-170-R23 $0 Open R - 1-- We recommend the District Manager, New Jersey District, develop a plan to ensure that all committed mail is delivered daily, all delayed mail volume is entered into the proper system, and management systematically reviews the data and enforces reporting compliance at the Belleville Annex, Kearny Main Post Office, and Union Post Office. Agree
2023 Delivery Operations - Undelivered and Partially Delivered Routes 12/16/2022 21-262-R23 $0 Open R - 2-- Enhance processes and tools to notify customers of delayed mail and undelivered and partially delivered routes. Disagree
2023 Capping Report - Efficiency of Selected Processes - Select Units, Virginia District 10/28/2022 22-141-R23 $0 Open R - 9-- Direct Bon Air Branch unit management to instruct close out personnel to follow procedures for preparing and witnessing bank deposits. Agree
2023 Efficiency of Operations at the Atlanta, GA Processing and Distribution Center 11/01/2022 22-179-R23 $0 Open R - 6-- Recommend the Southeast Division Director, Logistics Operations, develop and execute a plan to systematically review and enforce compliance of securing trailer cargo and utilizing wheel chocks. Agree
2023 Capping Report - Efficiency of Selected Processes - Select Units, Virginia District 10/28/2022 22-141-R23 $0 Open R - 4-- Reiterate to Montrose Heights Station management and personnel the policy prohibiting the sharing of Retail Systems Software passwords and direct unit management to require unit personnel to change compromised passwords. Agree
2023 Efficiency of Operations at the Atlanta, GA Processing and Distribution Center 11/01/2022 22-179-R23 $0 Open R - 4-- Recommend the Southeast Division Director, Logistics Operations, increase the number of Postal Vehicle Service drivers at the Atlanta Processing and Distribution Center. Agree
2023 Mail Delivery, Customer Service, and Property Condition Reviews - Select Units, Milwaukee, WI Region 10/17/2022 22-147-R23 $0 Open R - 3-- We recommend the Manager, Wisconsin District, develop and implement a plan to ensure that all employees at the North Milwaukee Station, Waukesha Main Post Office, Dr. Martin Luther King Jr. Station, and the Bradley Carrier Annex are trained on standard operating procedures for package scanning and handling and that unit management systematically reviews scan data and enforces compliance. Agree

Pages

This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

Audit Directorates