The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendationsort descending Management Response
2022 U.S. Postal Inspection Service's Prosegur Contract 08/04/2022 21-265-R22 $0 Open R - 3-- Update the statement of work to specify current security clearance requirements for contract security guard personnel and, the Vice President, Supply Management, execute a modification to ensure the updated statement of work is incorporated into the Prosegur contract. Agree
2022 Improving Service Performance and Mail Processing Efficiencies at Historically Low Performing Facilities 08/08/2022 21-243-R22 $0 Open R - 4-- Continue to evaluate and implement management staffing and retention strategies and reduce the percentage of acting supervisors/managers at the 10 facilities. Agree
2022 U.S. Postal Inspection Service's Prosegur Contract 08/04/2022 21-265-R22 $0 Open R - 4-- Coordinate with the Deputy Chief Inspector, Headquarters, to develop a mechanism to collect and retain documentation associated with security guards’ required training and applicable state licenses. Agree
2022 Mail Transport Equipment 04/14/2022 21-229-R22 $0 Open R - 4-- Establish a threshold for those local mailers subject to inventory reporting and finalize and implement requirements to account for Mail Transport Equipment inventory. Agree
2022 City Delivery Operations - Nationwide Route Management 02/17/2022 21-127-R22 $0 Open R - 4-- Evaluate the feasibility of replacing manual route evaluation activities with existing delivery systems, data, tools, and technology. Agree
2019 Nationwide Employee Background Screening 08/22/2019 HR-AR-19-003 $0 Open R - 4-- Implement a review process to ensure that district Human Resources officials are validating that Certificates of Completion are in employees’ electronic Official Personnel Folders. Agree
2022 U.S. Postal Inspection Service's Online Analytical Support Activities 03/25/2022 21-191-R22 $0 Open R - 4-- Modify the Analytics Team’s Standard Operating Procedures to require the Office of Counsel to document its approval of proactive work assignments at the time they are initiated. Agree
2022 U.S. Postal Service’s Recognition and Awards Program 05/20/2022 21-263-R22 $0 Open R - 4-- Review and update existing policies and procedures on the Recognition and Awards Program audit process to ensure the appropriate audit is conducted for the expected program outcomes. Agree
2022 Efficiency of Operations at the St. Louis, MO, Processing and Distribution Center 07/13/2022 22-112-R22 $0 Open R - 4-- Review load scan performance daily and discuss proper scanning procedures with personnel who are not performing load scans consistently. Agree
2021 Contract Invoice Payment Process 07/29/2021 20-281-R21 $0 Open R - 4-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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