The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Yearsort descending Report Title Issue Date Report Number Financial Value Status Recommendation Management Response
2022 Mail Delivery, Customer Service, and Property Condition Reviews - Select Units, Indianapolis, IN 06/22/2022 22-091-R22 $0 Open R - 4-- Address all building safety, security, and maintenance issues identified at the Plainfield Main Post Office, the Carmel Main Post Office, and Linwood Station. Agree
2022 Assumptions and Metrics Underlying the Delivering for America 10-Year Plan 07/06/2022 21-224-R22 $0 Open R - 2-- Enhance the Delivering for America Plan’s website, to provide comprehensive communications regarding plan progress, status of ongoing initiatives, future plans, and outcomes. Agree
2022 Improving Service Performance and Mail Processing Efficiencies at Historically Low Performing Facilities 08/08/2022 21-243-R22 $0 Open R - 5-- Create a formalized program to track and provide standardized training for any employee at the 10 facilities who assumes a role as an acting manager or supervisor and consider implementing the program nationwide. Disagree
2022 Mail Delivery, Customer Service, and Property Conditions Review – Select Units, St. Louis, MO Region 08/31/2022 22-115-R22 $0 Open R - 4-- Develop and implement a plan to ensure management at the Saint Peters MPO, Maryville Gardens Station, and Chouteau Station reviews truck/trailer arrival scanning performance daily and enforces compliance. Agree
2022 Free Matter for the Blind 07/22/2022 22-068-R22 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 Compensation, Benefit, and Bonus Authority in Calendar Year 2021 09/29/2022 22-126-R22 $0 Open R - 2-- Instruct the Executive Director, Compensation and Benefits, to examine the Comprehensive Statement executive compensation disclosure review process, and implement improvements to ensure completeness and accuracy. Agree
2022 COVID-19 Test Kit Distribution 09/28/2022 22-076-R22 $0 Open R - 1-- Strengthen final reconciliation processes for all costs and revenue associated with COVID-19 test kit distribution to ensure accuracy of accounting and reimbursement or payment to the Department of Health and Human Services. Agree
2022 Aboveground Storage Tanks 09/15/2022 22-078-R22 $0 Open R - 1-- Develop and implement aboveground storage tank oversight procedures, to include roles and responsibilities, to ensure monthly inspections are performed as required. Agree
2022 Management of Suppliers' Contractual Performance 08/17/2022 21-261-R22 $0 Open R - 4-- Update its Supplying Principles and Practices to require contracting officers to obtain either Digital Signature or original signature on fully executed contract awards, purchase plans, award recommendations, and orders placed under ordering agreements, and require these documents to be filed in the Contract Authoring Management System. Agree
2022 Procurement and Management of Cybersecurity Tools 08/25/2022 21-129-R22 $0 Open R - 4-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree


This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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