The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Numbersort ascending Financial Value Status Recommendation Management Response
2022 Management Alert - Issues Identified with Internet Change of Address 04/12/2022 22-058-R22 $21,828,827 Open R - 1-- Develop controls to verify that online change of address requests are authorized by the resident of the address. Disagree
2022 Efficiency of Operations at the Columbus, OH, Processing and Distribution Center 03/25/2022 22-041-R22 $0 Open R - 1-- Develop and implement a local policy to establish responsibility for providing oversight for load scan performance. Agree
2022 Efficiency of Operations at the Columbus, OH, Processing and Distribution Center 03/25/2022 22-041-R22 $0 Open R - 2-- Develop a plan to remove excess mail transport equipment and ensure cardboard is effectively stacked in recycling trailers to maximize capacity. Agree
2022 Deposit by Mail Controls at the U.S. Postal Service 03/30/2022 22-034-R22 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 Deposit by Mail Controls at the U.S. Postal Service 03/30/2022 22-034-R22 $0 Open R - 1-- Properly address all remaining security deficiencies identified by the Postal Inspection Service within 30 working days of identification, as required by Postal Service policy. Agree
2022 Efficiency of Operations at the Portland, OR, Processing and Distribution Center 02/22/2022 22-028-R22 $0 Open R - 1-- Coordinate with Headquarters Logistics and Human Resources to identify and implement additional strategies to increase the number of postal vehicle service drivers at the Portland, OR Processing and Distribution Center. Agree
2022 Fuel Expenses, Cash, Stamps, and Money Orders - Charlotte, NC, Ballantyne Station Post Office 03/14/2022 22-018-R22 $0 Open R - 2-- Verify the number of vehicles assigned to the Ballantyne Station Post Office and ensure the unit has the proper number of Voyager cards. Agree
2022 Fuel Expenses, Cash, Stamps, and Money Orders - Charlotte, NC, Ballantyne Station Post Office 03/14/2022 22-018-R22 $8,843 Open R - 3-- Reiterate to all personnel performing daily closeout activities at the Ballantyne Station Post Office the requirement to review and retain all supporting documentation relating to fuel purchases and local disbursements. Agree
2022 Fuel Expenses, Cash, Stamps, and Money Orders - Charlotte, NC, Ballantyne Station Post Office 03/14/2022 22-018-R22 $14,283 Open R - 1-- Train unit management at the Ballantyne Station Post Office on policies and procedures relating to Voyager cards, including proper use of Account Identifier Code 594, Vehicle Supplies Expense, and the reimbursement of these expenses. Agree
2022 Fuel Expenses, Cash, Stamps, and Money Orders - Charlotte, NC, Ballantyne Station Post Office 03/14/2022 22-018-R22 $0 Open R - 5-- Reiterate to all applicable personnel the requirements to maintain appropriate records and monitor timely and proper resolution. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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