The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Numbersort descending Financial Value Status Recommendation Management Response
2022 Improving Service Performance and Mail Processing Efficiencies at Historically Low Performing Facilities 08/08/2022 21-243-R22 $0 Open R - 4-- Continue to evaluate and implement management staffing and retention strategies and reduce the percentage of acting supervisors/managers at the 10 facilities. Agree
2022 Improving Service Performance and Mail Processing Efficiencies at Historically Low Performing Facilities 08/08/2022 21-243-R22 $0 Open R - 5-- Create a formalized program to track and provide standardized training for any employee at the 10 facilities who assumes a role as an acting manager or supervisor and consider implementing the program nationwide. Disagree
2022 Improving Service Performance and Mail Processing Efficiencies at Historically Low Performing Facilities 08/08/2022 21-243-R22 $0 Open R - 6-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 Overtime Administration System 04/29/2022 21-251-R22 $14,096,661 Open R - 1-- Assess who should be required to use the Overtime Administration System, develop and issue guidance to required users, and provide initial training or refresher training to all required users and track completion of the training. Agree
2022 Overtime Administration System 04/29/2022 21-251-R22 $0 Open R - 3-- Assess the feasibility of conducting system enhancements to capture Overtime Administration System historical utilization records and percentages by facility and ensure records are maintained to assess the overall effectiveness of the system. Agree
2022 Overtime Administration System 04/29/2022 21-251-R22 $0 Open R - 2-- Develop a process to ensure the Overtime Administration System contains accurate overtime data, to include timely updates of the Overtime Desired Lists and overtime requirements from local memorandums of understanding. Agree
2022 Postal Service Knowledge Continuity 05/27/2022 21-255-R22 $0 Open R - 4-- Update Management Instruction, EL-384-2014-1, Corporate Succession Planning, to reflect current agency systems and standards, and establish a schedule to review on a regular basis. Agree
2022 Postal Service Knowledge Continuity 05/27/2022 21-255-R22 $0 Open R - 2-- Establish and issue guidance to management within each functional area for consistency when developing and identifying top performing non-executive employees. Disagree
2022 Postal Service Knowledge Continuity 05/27/2022 21-255-R22 $0 Open R - 1-- Assess whether a standard knowledge continuity plan would enhance institutional knowledge for non-executive employees and implement it as appropriate. Disagree
2022 Postal Service Knowledge Continuity 05/27/2022 21-255-R22 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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