The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Datesort descending Report Number Financial Value Status Recommendation Management Response
2022 Transfer of Mail Processing Operations from Selected Facilities 05/04/2022 21-240-R22 $0 Open R - 2-- Implement Handbook PO-408, Area Mail Processing Guidelines, Section 2-1, when removing remaining mail processing equipment and operations from facilities. Agree
2022 Transfer of Mail Processing Operations from Selected Facilities 05/04/2022 21-240-R22 $0 Open R - 3-- Revise Postal Service Handbook PO-408, Area Mail Processing Guidelines, to include a timeframe for implementing a consolidation after a feasibility study has been approved and to reflect the organizational restructure. Agree
2022 Transfer of Mail Processing Operations from Selected Facilities 05/04/2022 21-240-R22 $0 Open R - 1-- Develop a policy that defines and provides guidance for executing operational mail moves, which includes the requirement to perform formal analysis of potential impact and identifying risks and opportunities. Agree
2022 Mitigation of Findings Identified During Assessment and Authorization Process 05/05/2022 22-063-R22 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 Retail Systems Continuity of Operations 05/05/2022 21-063-R22 $0 Open R - 2-- Develop and require annual Retail Systems Continuity of Operations training for all applicable headquarters, district, and unit personnel; including when changes to personnel occur. Agree
2022 Retail Systems Continuity of Operations 05/05/2022 21-063-R22 $0 Open R - 1-- Develop procedures to ensure the Retail Systems Continuity of Operations Plan is reviewed, updated, and distributed annually. Agree
2022 Workplace Environment Tracking System (WETS) User Access 05/10/2022 22-099-R22 $0 Open R - 2-- Ensure all cases of workplace harassment that occurred during the system failure are recorded in the Workplace Environment Tracking System. Agree
2022 Workplace Environment Tracking System (WETS) User Access 05/10/2022 22-099-R22 $0 Open R - 1-- Create an after-action report of the Workplace Environment Tracking System access issue documenting how the access issue occurred, corrective actions taken to resolve the problem, impact of the issue on user access and data quality, and any controls and policies implemented to prevent the issue in future. Agree
2022 San Francisco International Service Center Closure 05/13/2022 21-267-R22 $0 Open R - 1-- Coordinate with the Vice President, Regional Processing Operations, Western Area, ensure service and cost impacts for relocating processing and retail operations out of the San Francisco International Service Center are monitored and documented. Agree
2022 San Francisco International Service Center Closure 05/13/2022 21-267-R22 $0 Open R - 2-- Timely communicate their final retail decision to customers and adhere to applicable customer comment requirements. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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