The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Responsesort descending
2022 Postal Service Knowledge Continuity 05/27/2022 21-255-R22 $0 Open Agree
2021 Seamless Acceptance Mail Quality Processes 09/29/2021 21-098-R21 $0 Open R - 6-- Identify and communicate common issues and error types that result in a high rate of overturned assessments to improve the assessment process and ensure errors are accurately assessed the first time. Agree
2022 Stamp Inventory, Financial Differences, and Voids – Panorama City, CA, Branch Office 01/31/2022 21-271-R22 $0 Open R - 1-- Train unit management on policies and procedures relating to proper handling of cash and stamp inventory. Agree
2015 Substantial Increase in Delayed Mail 08/13/2015 NO-MA-15-004 $0 Open R - 4-- Establish criteria for determining if the network has stabilized and ensure the criteria are met prior to resuming the Phase II consolidations or conducting any other optimization efforts. Agree
2020 Controls Over Purchasing and Maintaining Information Technology Equipment 08/17/2020 19-017-R20 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 U.S. Postal Inspection Service's Online Analytical Support Activities 03/25/2022 21-191-R22 $0 Open R - 4-- Modify the Analytics Team’s Standard Operating Procedures to require the Office of Counsel to document its approval of proactive work assignments at the time they are initiated. Agree
2021 The Postal Service Secure Destruction Program 07/23/2021 21-025-R21 $134,458,479 Open R - 5-- Develop a comprehensive strategy for marketing and promoting the Secure Destruction program to potential new participants. Agree
2022 Mail Transport Equipment 04/15/2022 21-229-R22 $0 Open R - 5-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Manually Adjudicated Indemnity Claim Payments 08/30/2021 20-129-R21 $2,041,061 Open R - 1-- Update and communicate manually adjudicated international indemnity claim processing policy to ensure it aligns with the Product Tracking and Reporting System and the International Inquiry Claims System. Agree
2022 Mitigation of Findings Identified During Assessment and Authorization Process 05/05/2022 22-063-R22 $0 Open Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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