The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Responsesort descending
2022 Assumptions and Metrics Underlying the Delivering for America 10-Year Plan 07/06/2022 21-224-R22 $0 Open R - 1-- Create guidance that details the requirements for when a distributive impact study should be performed. Agree
2022 Efficiency of Operations at the Milwaukee Processing and Distribution Center 08/31/2022 22-154-R22 $0 Open R - 4-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 Improving Service Performance and Mail Processing Efficiencies at Historically Low Performing Facilities 08/08/2022 21-243-R22 $0 Open R - 4-- Continue to evaluate and implement management staffing and retention strategies and reduce the percentage of acting supervisors/managers at the 10 facilities. Agree
2022 Improving Service Performance and Mail Processing Efficiencies at Historically Low Performing Facilities 08/08/2022 21-243-R22 $0 Open R - 9-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 Mail Delivery, Customer Service, and Property Conditions Review – Select Units, St. Louis, MO Region 08/31/2022 22-115-R22 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 Management of Suppliers' Contractual Performance 08/17/2022 21-261-R22 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 Procurement and Management of Cybersecurity Tools 08/25/2022 21-129-R22 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 San Francisco International Service Center Closure 05/13/2022 21-267-R22 $0 Open R - 2-- Timely communicate their final retail decision to customers and adhere to applicable customer comment requirements. Agree
2021 Manual Mail Processing Efficiency 09/21/2021 21-131-R21 $395,585,002 Open R - 3-- Communicate to employees the importance of changing operations on the time clock and of scanning all packages; Place time clocks in areas that are easily accessible and monitor changes daily; Monitor manual package processing operations routinely; Update manual letter and flat volume estimates yearly. Agree
2022 U.S. Postal Service's Implementation of Enterprise Risk Management 05/19/2022 21-235-R22 $0 Open R - 2-- Consider the opportunities for improvement discussed in the report and identify actions to further develop the Enterprise Risk Management program. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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