The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Responsesort descending
2021 Nationwide Service Performance 09/20/2021 21-120-R21 $0 Open R - 1-- Reemphasize the need for local processing, transportation, and delivery management components discussions on projected volumes and previous day’s issues. Site observations support implementing to help proactively manage mail flow operations. Disagree
2022 Capping Report of Mail Operations and Delayed Mail at Select Processing and Distribution Centers 12/10/2021 21-222-R22 $0 Open R - 2-- Develop supplemental guidance for local management reiterating that mail should be finalized on a last processing operation. Disagree
2022 City Delivery Operations - Nationwide Route Management 02/17/2022 21-127-R22 $541,175,238 Open R - 2-- Evaluate using alternative methodologies, rather than the five or six consecutive days of a routes’ mail volume, to maintain the 8-hour workday and how to account for letter and flat mail base volume. Disagree
2022 Transfer of Mail Processing Operations from Selected Facilities 05/04/2022 21-240-R22 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Disagree
2021 Nationwide Service Performance 09/20/2021 21-120-R21 $0 Open R - 2-- Investigate and understand root causes for failed mailpieces in “Unable to Assign” category, and work to decrease and maintain the total number of mailpieces in this category to under 10 percent of total failures. Disagree
2022 Management Alert - Issues Identified with Internet Change of Address 04/12/2022 22-058-R22 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Disagree
2022 Capping Report of Mail Operations and Delayed Mail at Select Processing and Distribution Centers 12/10/2021 21-222-R22 $0 Open R - 3-- Coordinate with management to determine if Content Identification Number codes need to be changed or added for situations where the designed mail flow does not correctly finalize mail that is not processed on a last processing operation, so that mail is not counted as delayed inventory. Disagree
2022 City Delivery Operations - Nationwide Route Management 02/17/2022 21-127-R22 $0 Open R - 3-- Develop an oversight process to monitor and confirm delivery unit management resolve errors in the Time and Attendance Collection System timely to ensure route workhours are accurate. Disagree
2022 Overtime Administration System 04/29/2022 21-251-R22 $0 Open R - 3-- Assess the feasibility of conducting system enhancements to capture Overtime Administration System historical utilization records and percentages by facility and ensure records are maintained to assess the overall effectiveness of the system. Disagree
2022 Shipping Services Contract Compliance 10/19/2021 20-315-R22 $0 Open R - 3-- Develop a mechanism for facilities personnel to report issues and concerns regarding mail packaging from the customer. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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