The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendationsort descending Management Response
2022 Management Alert - Issues Identified with Internet Change of Address 04/12/2022 22-058-R22 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Disagree
2021 Payments to Contract Postal Unit and Village Post Office Suppliers 02/19/2021 20-157-R21 $0 Open R - 2-- Streamline contract termination procedures by implementing systems enhancements, such as automating approval signatures and generating system or email notifications to next approvers. Agree
2021 Accenture Information Technology Contracts 12/29/2020 20-076-R21 $0 Open R - 2-- Update the Supplying Principles and Practices to require an evaluation of the cost management plan as part of the noncompetitive purchase request process before approving contract ceiling price increases and to require contracting officers complete training on the policy requirements for the cost management plan. Agree
2022 Fuel Expenses, Cash, Stamps, and Money Orders - Charlotte, NC, Ballantyne Station Post Office 03/14/2022 22-018-R22 $0 Open R - 2-- Verify the number of vehicles assigned to the Ballantyne Station Post Office and ensure the unit has the proper number of Voyager cards. Agree
2022 Overtime Administration System 04/29/2022 21-251-R22 $0 Open R - 3-- Assess the feasibility of conducting system enhancements to capture Overtime Administration System historical utilization records and percentages by facility and ensure records are maintained to assess the overall effectiveness of the system. Disagree
2021 Manual Mail Processing Efficiency 09/21/2021 21-131-R21 $395,585,002 Open R - 3-- Communicate to employees the importance of changing operations on the time clock and of scanning all packages; Place time clocks in areas that are easily accessible and monitor changes daily; Monitor manual package processing operations routinely; Update manual letter and flat volume estimates yearly. Agree
2022 Capping Report of Mail Operations and Delayed Mail at Select Processing and Distribution Centers 12/10/2021 21-222-R22 $0 Open R - 3-- Coordinate with management to determine if Content Identification Number codes need to be changed or added for situations where the designed mail flow does not correctly finalize mail that is not processed on a last processing operation, so that mail is not counted as delayed inventory. Disagree
2017 Privileged Account Management 04/05/2017 IT-AR-17-003 $0 Open R - 3-- Define business practices and responsibilities for monitoring privileged accounts and implement privileged access management tools. Agree
2021 U.S. Postal Inspection Service Oversight of its Use of Cryptocurrency 08/26/2021 21-067-R21 $0 Open R - 3-- Develop a comprehensive cryptocurrency training program. Agree
2022 Shipping Services Contract Compliance 10/19/2021 20-315-R22 $0 Open R - 3-- Develop a mechanism for facilities personnel to report issues and concerns regarding mail packaging from the customer. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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