The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Numbersort descending Financial Value Status Recommendation Management Response
2022 Mail Delivery, Customer Service, and Property Conditions Review – Select Units, Albuquerque and Santa Fe, NM Region 09/20/2022 22-132-R22 $0 Open R - 5-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 Mail Delivery, Customer Service, and Property Conditions Review – Select Units, Albuquerque and Santa Fe, NM Region 09/20/2022 22-132-R22 $0 Open R - 2-- Develop a plan to ensure that unit management at the Santa Fe Main Post Office and Coronado Station are trained on standard operating procedures for properly counting mail volume when the need arises to report delayed mail. Agree
2023 Capping Report - Efficiency of Selected Processes - Select Units, Virginia District 10/28/2022 22-141-R23 $26,152 Open R - 8-- We recommend the Manager, Virginia District, direct management at Bon Air Branch and Southside Station to maintain appropriate documentation to demonstrate actions taken to research and resolve financial differences expensed to the unit including bank deposits differences and employee items. Agree
2023 Capping Report - Efficiency of Selected Processes - Select Units, Virginia District 10/28/2022 22-141-R23 $6,120 Open R - 1-- We recommend the Manager, Virginia District, reiterate to Bon Air Branch, Southside Station, and Montrose Heights Station unit management and personnel the requirements to secure accountable items, properly manage cash and inventory, and conduct financial reviews. Agree
2023 Capping Report - Efficiency of Selected Processes - Select Units, Virginia District 10/28/2022 22-141-R23 $0 Open R - 3-- We recommend the Manager, Virginia District, improve the current bank deposit storing process followed at the Bon Air Branch. Agree
2023 Capping Report - Efficiency of Selected Processes - Select Units, Virginia District 10/28/2022 22-141-R23 $0 Open R - 13-- We recommend the Manager, Virginia District, provide Bon Air Branch and Southside Station unit management employee separation training. Agree
2023 Capping Report - Efficiency of Selected Processes - Select Units, Virginia District 10/28/2022 22-141-R23 $7,713 Open R - 7-- We recommend the Manager, Virginia District, reiterate the requirement for field unit managers at the Bon Air Branch, Southside Station, and Montrose Heights Station to review daily financial reports to verify transactions are accurate, properly witnessed, and supported. Agree
2023 Capping Report - Efficiency of Selected Processes - Select Units, Virginia District 10/28/2022 22-141-R23 $0 Open R - 12-- We recommend the Manager, Virginia District, direct Bon Air Branch, Southside Station, and Montrose Height Station unit management to provide timekeeping training to their lead clerks and assign timekeeping duties to this employee. Agree
2023 Capping Report - Efficiency of Selected Processes - Select Units, Virginia District 10/28/2022 22-141-R23 $0 Open R - 2-- We recommend the Manager, Virginia District, instruct Bon Air Branch, Southside Station, and Montrose Heights Station unit management to train all retail employees on receipt, documentation, and retention of stamp stock and money order transfers. Agree
2023 Capping Report - Efficiency of Selected Processes - Select Units, Virginia District 10/28/2022 22-141-R23 $0 Open R - 6-- We recommend the Manager, Virginia District, to reiterate to unit management at Southside Station the policy for handling nonmail items. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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