The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Response
2023 Capping Report - Efficiency of Selected Processes - Select Units, Virginia District 10/28/2022 22-141-R23 $0 Open R - 13-- We recommend the Manager, Virginia District, provide Bon Air Branch and Southside Station unit management employee separation training. Agree
2023 Capping Report - Efficiency of Selected Processes - Select Units, Virginia District 10/28/2022 22-141-R23 $6,120 Open R - 1-- We recommend the Manager, Virginia District, reiterate to Bon Air Branch, Southside Station, and Montrose Heights Station unit management and personnel the requirements to secure accountable items, properly manage cash and inventory, and conduct financial reviews. Agree
2023 Capping Report - Efficiency of Selected Processes - Select Units, Virginia District 10/28/2022 22-141-R23 $0 Open R - 6-- We recommend the Manager, Virginia District, to reiterate to unit management at Southside Station the policy for handling nonmail items. Agree
2023 Capping Report - Efficiency of Selected Processes - Select Units, Virginia District 10/28/2022 22-141-R23 $0 Open R - 12-- We recommend the Manager, Virginia District, direct Bon Air Branch, Southside Station, and Montrose Height Station unit management to provide timekeeping training to their lead clerks and assign timekeeping duties to this employee. Agree
2023 Capping Report - Efficiency of Selected Processes - Select Units, Virginia District 10/28/2022 22-141-R23 $0 Open R - 9-- We recommend the Manager, Virginia District, direct Bon Air Branch unit management to instruct close out personnel to follow procedures for preparing and witnessing bank deposits. Agree
2023 Capping Report - Efficiency of Selected Processes - Select Units, Virginia District 10/28/2022 22-141-R23 $0 Open R - 4-- We recommend the Manager, Virginia District, reiterate to Montrose Heights Station management and personnel the policy prohibiting the sharing of Retail Systems Software passwords and direct unit management to require unit personnel to change compromised passwords. Agree
2023 Capping Report - Efficiency of Selected Processes - Select Units, Virginia District 10/28/2022 22-141-R23 $0 Open R - 11-- We recommend the Manager, Virginia District, reiterate to Bon Air Branch unit management the requirement to address employee tardiness and retain documentation supporting actions taken. Agree
2023 Capping Report - Efficiency of Selected Processes - Select Units, Virginia District 10/28/2022 22-141-R23 $26,152 Open R - 8-- We recommend the Manager, Virginia District, direct management at Bon Air Branch and Southside Station to maintain appropriate documentation to demonstrate actions taken to research and resolve financial differences expensed to the unit including bank deposits differences and employee items. Agree
2023 Capping Report - Efficiency of Selected Processes - Select Units, Virginia District 10/28/2022 22-141-R23 $0 Open R - 5-- We recommend the Manager, Virginia District, direct unit management at Bon Air Branch to perform duplicate key examinations and update PS Forms 3977, Duplicate Key, Combination and Password Envelopes, as appropriate. Agree
2023 Capping Report - Efficiency of Selected Processes - Select Units, Virginia District 10/28/2022 22-141-R23 $0 Open R - 3-- We recommend the Manager, Virginia District, improve the current bank deposit storing process followed at the Bon Air Branch. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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