The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Numbersort descending Financial Value Status Recommendation Management Response
2022 Supplier Qualification 05/27/2022 21-264-R22 $0 Open R - 2-- Update Supplying Principles & Practices to require contracting officers to identify key personnel by name and labor category and document qualification approval in the contract file at contract award and when issuing modifications of key personnel substitutions. Agree
2022 U.S. Postal Inspection Service's Prosegur Contract 08/04/2022 21-265-R22 $0 Open R - 6-- Coordinate with the Deputy Chief Inspector, Headquarters, to require site CORs to obtain records for the purpose of reconciling the hours billed by Prosegur for security guard services to ensure accuracy prior to certifying the invoices. Agree
2022 U.S. Postal Inspection Service's Prosegur Contract 08/04/2022 21-265-R22 $0 Open R - 2-- Develop a mechanism, such as training or guidance, to ensure Security Investigation Service Center personnel and site CORs are aware of their roles and responsibilities for ensuring contract security guards have the proper security clearances required to access postal facilities. Agree
2022 U.S. Postal Inspection Service's Prosegur Contract 08/04/2022 21-265-R22 $0 Open R - 3-- Update the statement of work to specify current security clearance requirements for contract security guard personnel and, the Vice President, Supply Management, execute a modification to ensure the updated statement of work is incorporated into the Prosegur contract. Agree
2022 U.S. Postal Inspection Service's Prosegur Contract 08/04/2022 21-265-R22 $0 Open R - 4-- Coordinate with the Deputy Chief Inspector, Headquarters, to develop a mechanism to collect and retain documentation associated with security guards’ required training and applicable state licenses. Agree
2022 U.S. Postal Inspection Service's Prosegur Contract 08/04/2022 21-265-R22 $0 Open R - 5-- Coordinate with the Vice President, Supply Management, to develop a mechanism, such as a Quality Assurance Plan, with performance indicators to measure the quality of Prosegur’s performance for NLECC and security guard services. Agree
2022 U.S. Postal Inspection Service's Prosegur Contract 08/04/2022 21-265-R22 $0 Open R - 1-- Review all active Prosegur security guard personnel to ensure they have the proper security clearance required to access postal facilities. Agree
2022 San Francisco International Service Center Closure 05/13/2022 21-267-R22 $0 Open R - 2-- Timely communicate their final retail decision to customers and adhere to applicable customer comment requirements. Agree
2022 Capping Report - Mail Delivery, Customer Service, and Property Conditions Review – Select Units Portland, OR Region 03/22/2022 22-001-R22 $0 Open R - 5-- Address all remaining building maintenance and safety issues identified at the Beaverton Main Post Office and the Parkrose and Piedmont Stations. Agree
2023 Management Alert - Voyager Fleet Card Program - Internal Controls Issues 10/07/2022 22-006-1-R23 $0 Open R - 4-- We recommend the Vice President, Controller, in coordination with the Vice President, Delivery Operations, enhance controls in Fleet Commander Online to prevent prohibit zeros from being entered as employee identification numbers and disallow site managers from certifying semiannual reviews of personal identification numbers with employee identification numbers that are blanks or all zeros. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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