The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Numbersort descending Financial Value Status Recommendation Management Response
2023 U.S. Postal Service Money Order Trends and Cost Coverage 10/20/2022 22-057-R23 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2023 U.S. Postal Service Money Order Trends and Cost Coverage 10/20/2022 22-057-R23 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 Issues Identified with Internet Change of Address 04/12/2022 22-058-R22 $21,828,827 Open R - 1-- Develop controls to verify that online change of address requests are authorized by the resident of the address. Agree
2022 Efficiency of Operations at the San Diego, CA, Processing and Distribution Center 04/08/2022 22-061-R22 $0 Open R - 1-- Implement a plan to train employees and enforce truck load scan compliance at the Margaret L. Sellers, San Diego, CA Processing and Distribution Center to meet or surpass the scanning goal. Agree
2022 Efficiency of Operations at the San Diego, CA, Processing and Distribution Center 04/08/2022 22-061-R22 $0 Open R - 2-- Implement a plan to process the First-Class Small Parcels and Rolls to meet clearance times and eliminate delayed mail at the Margaret L. Sellers, San Diego, CA Processing and Distribution Center. Agree
2022 Free Matter for the Blind 07/22/2022 22-068-R22 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 Free Matter for the Blind 07/22/2022 22-068-R22 $0 Open R - 4-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2023 Key Issues With Channel Partners 10/13/2022 22-069-1-R23 $0 Open R - 1-- Modify Postal Service policy on PC Postage to include parameters surrounding the transfer of merchants to Channel Partner meters. Agree
2023 Key Issues With Channel Partners 10/13/2022 22-069-1-R23 $0 Open R - 4-- Develop and formalize a technical process, which includes the detailed calculation of all chargeback opportunities for Channel Partners and a quality assurance process, and (2) consider retroactively calculating and invoicing Resellers for the correct chargeback amounts for previous periods. Disagree
2023 Key Issues With Channel Partners 10/13/2022 22-069-1-R23 $0 Open R - 3-- Develop mechanisms to directly identify the end shipper for each package and enforce non-compliance. Disagree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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