The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Yearsort ascending Report Title Issue Date Report Number Financial Value Status Recommendation Management Response
2022 Transfer of Mail Processing Operations from Selected Facilities 05/04/2022 21-240-R22 $0 Open R - 2-- Implement Handbook PO-408, Area Mail Processing Guidelines, Section 2-1, when removing remaining mail processing equipment and operations from facilities. Agree
2022 Improving Service Performance and Mail Processing Efficiencies at Historically Low Performing Facilities 08/08/2022 21-243-R22 $0 Open R - 5-- Create a formalized program to track and provide standardized training for any employee at the 10 facilities who assumes a role as an acting manager or supervisor and consider implementing the program nationwide. Disagree
2022 Retail Systems Continuity of Operations 05/05/2022 21-063-R22 $0 Open R - 1-- Develop procedures to ensure the Retail Systems Continuity of Operations Plan is reviewed, updated, and distributed annually. Agree
2022 Mail Delivery, Customer Service, and Property Conditions Review – Select Units, St. Louis, MO Region 08/31/2022 22-115-R22 $0 Open R - 4-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 Issues Identified with Internet Change of Address 04/12/2022 22-058-R22 $21,828,827 Open R - 1-- Develop controls to verify that online change of address requests are authorized by the resident of the address. Agree
2022 Management of Suppliers' Contractual Performance 08/17/2022 21-261-R22 $0 Open R - 4-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 U.S. Postal Service’s Recognition and Awards Program 05/20/2022 21-263-R22 $10,255,694 Open R - 3-- Develop and communicate examples of what is considered a commendable justification for recognition and awards to all applicable staff responsible for recognition and awards activity and (b) reiterate and train all applicable staff on the requirement “to use appropriate review and control procedures to identify the superior work of individuals, programs, and operational areas.” Agree
2022 Procurement and Management of Cybersecurity Tools 08/25/2022 21-129-R22 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 Workplace Environment Tracking System (WETS) User Access 05/10/2022 22-099-R22 $0 Open R - 2-- Ensure all cases of workplace harassment that occurred during the system failure are recorded in the Workplace Environment Tracking System. Agree
2022 State of Cybersecurity 08/15/2022 21-205-R22 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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