The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Responsesort descending
2022 Property Condition Review - Capping Report 06/02/2022 22-019-R22 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 U.S. Postal Inspection Service Case Management of Arrests 10/27/2021 21-099-R22 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 Efficiency of Operations at the St. Louis, MO, Processing and Distribution Center 07/13/2022 22-112-R22 $0 Open R - 5-- Develop a plan that is consistent with Postal Service policy to fill the remaining Supervisor of Distribution Operations vacancies at the St. Louis Processing and Distribution Center. Agree
2022 U.S. Postal Service's Implementation of Enterprise Risk Management 05/19/2022 21-235-R22 $0 Open R - 1-- Review and update the ERM Operating Charter to reflect the current needs of the organization and implement the revised charter. Agree
2021 1-800-ASK-USPS:The Postal Service's Interactive Voice Response System 09/21/2021 RISC-WP-21-010 $0 Open R1 – Enhance current Interactive Voice Response system performance metrics by including metrics for the rate of complete, contained calls and the rate of incomplete, abandoned calls. Agree
2022 Mail Delivery, Customer Service, and Property Condition Reviews - Select Units, Seattle, WA 07/28/2022 22-101-R22 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 Efficiency of Operations at the Seattle, WA, Processing and Distribution Center 05/19/2022 22-094-R22 $0 Open R - 1-- Coordinate with Headquarters Logistics and Human Resources, to identify and implement strategies to increase the number of Postal Vehicle Service drivers at the Seattle, WA Processing and Distribution Center. Agree
2022 Replacement of Privately Owned Delivery Vehicles 01/18/2022 20-255-R22 $0 Open R - 2-- Analyze and include the potential financial impact associated with rural route conversions that would not result in cost savings for consideration in future Decision Analysis Reports for vehicle acquisition. Agree
2022 Efficiency of Operations at the St. Louis, MO, Processing and Distribution Center 07/13/2022 22-112-R22 $0 Open R - 2-- Initiate a plan to ensure preventative maintenance is consistently performed on automated machines at the St. Louis Processing & Distribution Center. Agree
2022 Unscheduled Leave – Absence Without Leave (AWOL) Status 01/07/2022 21-140-R22 $0 Open R - 2-- Review disciplinary guidance and templates related to absence without leave employees on each district’s website to ensure consistency and, as appropriate, update and communicate guidance. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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