The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Valuesort descending Status Recommendation Management Response
2021 Integrity of the U.S. Postal Service's Social Media Presence 05/12/2021 20-278-R21 $0 Open R - 3-- Establish an effective social media account approval process and document social media account management procedures. Agree
2021 U.S. Postal Service's Protection Against External Cyberattacks 08/31/2021 20-277-R21 $0 Open R - 1-- Implement a consistent process to approve and update the access management system for all employees excluded from mandatory security awareness training and update information security policy to reflect the process. Agree
2022 U.S. Postal Service’s Recognition and Awards Program 05/20/2022 21-263-R22 $0 Open Agree
2022 Capping Report of Mail Operations and Delayed Mail at Select Processing and Distribution Centers 12/10/2021 21-222-R22 $0 Open R - 3-- Coordinate with management to determine if Content Identification Number codes need to be changed or added for situations where the designed mail flow does not correctly finalize mail that is not processed on a last processing operation, so that mail is not counted as delayed inventory. Disagree
2020 Assessment of Overtime Activity 08/25/2020 20-209-R20 $0 Open R - 3-- Implement a process to collect and monitor data that identifies the reasons for overtime use to better manage and control overtime costs. Agree
2021 Capital Equipment at the Eagan Information Technology Center 08/10/2021 21-059-R21 $0 Open R - 3-- Instruct the Executive Manager, Compute Engineering to implement a process to ensure that records for capital assets at the Eagan Information Technology Center are accurately entered and maintained in the Solution for Enterprise Asset Management system and the Asset Inventory Management System including clear designations of the status of equipment items. Agree
2022 Overtime Administration System 04/29/2022 21-251-R22 $0 Open R - 2-- Develop a process to ensure the Overtime Administration System contains accurate overtime data, to include timely updates of the Overtime Desired Lists and overtime requirements from local memorandums of understanding. Disagree
2022 San Francisco International Service Center Closure 05/13/2022 21-267-R22 $0 Open Agree
2021 Improving Operational Efficiency Using Informed Visibility 09/17/2021 RISC-WP-21-009 $0 Open R1 - Develop a formal avenue to periodically solicit feedback from Informed Visibility users to ascertain system functionality and gauge opportunities for enhancements. Agree
2019 U.S. Postal Service Processing Network Optimization 09/09/2019 NO-AR-19-006 $0 Open R - 3-- Revise and update AMP feasibility studies to determine whether cost savings could be realized, and consolidations should continue. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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