The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Titlesort descending Issue Date Report Number Financial Value Status Recommendation Management Response
2021 1-800-ASK-USPS:The Postal Service's Interactive Voice Response System 09/21/2021 RISC-WP-21-010 $0 Open R1 – Enhance current Interactive Voice Response system performance metrics by including metrics for the rate of complete, contained calls and the rate of incomplete, abandoned calls. Agree
2022 Aboveground Storage Tanks 09/15/2022 22-078-R22 $0 Open R - 1-- Develop and implement aboveground storage tank oversight procedures, to include roles and responsibilities, to ensure monthly inspections are performed as required. Agree
2022 Aboveground Storage Tanks 09/15/2022 22-078-R22 $0 Open R - 6-- Develop and implement a training requirement for facilities that have aboveground storage tanks with capacities below 1,320 gallons. At minimum, the training should identify roles and responsibilities, inspection requirements, and provide guidance for updating the Environmental Tool Kit. Disagree
2022 Aboveground Storage Tanks 09/15/2022 22-078-R22 $0 Open R - 2-- Conduct inspections within 30 days of report issuance for the 39 aboveground storage tanks and remediate issues identified by the audit team and any Agree
2022 Aboveground Storage Tanks 09/15/2022 22-078-R22 $0 Open R - 4-- Establish a process to review and track Spill Prevention Control and Countermeasures plans in the Environmental Tool Kit to ensure they are signed, uploaded, and up-to-date. Agree
2022 Aboveground Storage Tanks 09/15/2022 22-078-R22 $0 Open R - 7-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 Aboveground Storage Tanks 09/15/2022 22-078-R22 $0 Open R - 3-- Establish a process to ensure Spill Prevention Control and Countermeasures plans are prepared as required and reiterate guidance to facility management to sign and upload plans into the Environmental Tool Kit. Disagree
2021 Accenture Information Technology Contracts 12/29/2020 20-076-R21 $0 Open R - 2-- Update the Supplying Principles and Practices to require an evaluation of the cost management plan as part of the noncompetitive purchase request process before approving contract ceiling price increases and to require contracting officers complete training on the policy requirements for the cost management plan. Agree
2021 Accident Reporting 08/27/2021 21-015-R21 $0 Open R - 5-- Implement an automated reconciliation process between data from Department of Labor’s Employee Compensation Operations and Management Portal and the Postal Service’s Employee Health and Safety (EHS) system, to ensure all personal injury industrial accidents are properly recorded in EHS. Agree
2022 Air Transportation Distribution and Routing Relabeling Process 09/12/2022 22-082-R22 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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