The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendationsort descending Management Response
2017 Privileged Account Management 04/05/2017 IT-AR-17-003 $0 Open R - 2-- Develop and continuously maintain a complete and accurate listing of privileged accounts for Postal Service systems. Agree
2022 Retail Systems Continuity of Operations 05/05/2022 21-063-R22 $0 Open R - 2-- Develop and require annual Retail Systems Continuity of Operations training for all applicable headquarters, district, and unit personnel; including when changes to personnel occur. Agree
2022 Capping Report – Efficiency of Selected Processes at Select Retail Units, Georgia District 09/23/2022 22-125-R22 $0 Open R - 2-- Direct Marietta Main Post Office unit management to fix the broken lock where retail floor stock is stored. Agree
2022 Assumptions and Metrics Underlying the Delivering for America 10-Year Plan 07/06/2022 21-224-R22 $0 Open R - 2-- Enhance the Delivering for America Plan’s website, to provide comprehensive communications regarding plan progress, status of ongoing initiatives, future plans, and outcomes. Agree
2020 Payments to Injured Employees 09/30/2020 20-156-R20 $37,213 Open R - 2-- Enhance the Enterprise Management Resource System and the Time and Attendance Collection System, respectively, to automatically calculate days of continuation of pay per employee and limit supervisor’s ability to enter continuation of pay hours when the 45-day limit is reached. Agree
2022 Workplace Environment Tracking System (WETS) User Access 05/10/2022 22-099-R22 $0 Open R - 2-- Ensure all cases of workplace harassment that occurred during the system failure are recorded in the Workplace Environment Tracking System. Agree
2022 Postal Service Knowledge Continuity 05/27/2022 21-255-R22 $0 Open R - 2-- Establish and issue guidance to management within each functional area for consistency when developing and identifying top performing non-executive employees. Disagree
2022 City Delivery Operations - Nationwide Route Management 02/17/2022 21-127-R22 $541,175,238 Open R - 2-- Evaluate using alternative methodologies, rather than the five or six consecutive days of a routes’ mail volume, to maintain the 8-hour workday and how to account for letter and flat mail base volume. Agree
2022 Efficiency of Operations at the San Diego, CA, Processing and Distribution Center 04/08/2022 22-061-R22 $0 Open R - 2-- Implement a plan to process the First-Class Small Parcels and Rolls to meet clearance times and eliminate delayed mail at the Margaret L. Sellers, San Diego, CA Processing and Distribution Center. Agree
2021 Fiscal Year 2020 Board of Governors' Expenditures 09/22/2021 21-064-R21 $2,826 Open R - 2-- Implement a process to ensure the Office of the Board’s contracting officer’s representatives administer all contract-related arrangements and certify invoices in accordance with established supply management policies and contract terms. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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