The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Valuesort descending Status Recommendation Management Response
2023 Capping Report - Efficiency of Selected Processes - Select Units, Virginia District 10/28/2022 22-141-R23 $0 Open R - 9-- Direct Bon Air Branch unit management to instruct close out personnel to follow procedures for preparing and witnessing bank deposits. Agree
2023 Efficiency of Operations at the Atlanta, GA Processing and Distribution Center 11/01/2022 22-179-R23 $0 Open R - 6-- Recommend the Southeast Division Director, Logistics Operations, develop and execute a plan to systematically review and enforce compliance of securing trailer cargo and utilizing wheel chocks. Agree
2023 Capping Report - Efficiency of Selected Processes - Select Units, Virginia District 10/28/2022 22-141-R23 $0 Open R - 4-- Reiterate to Montrose Heights Station management and personnel the policy prohibiting the sharing of Retail Systems Software passwords and direct unit management to require unit personnel to change compromised passwords. Agree
2023 Efficiency of Operations at the Atlanta, GA Processing and Distribution Center 11/01/2022 22-179-R23 $0 Open R - 4-- Recommend the Southeast Division Director, Logistics Operations, increase the number of Postal Vehicle Service drivers at the Atlanta Processing and Distribution Center. Agree
2023 Mail Delivery, Customer Service, and Property Condition Reviews - Select Units, Milwaukee, WI Region 10/17/2022 22-147-R23 $0 Open R - 3-- We recommend the Manager, Wisconsin District, develop and implement a plan to ensure that all employees at the North Milwaukee Station, Waukesha Main Post Office, Dr. Martin Luther King Jr. Station, and the Bradley Carrier Annex are trained on standard operating procedures for package scanning and handling and that unit management systematically reviews scan data and enforces compliance. Agree
2023 U.S. Postal Service Money Order Trends and Cost Coverage 10/20/2022 22-057-R23 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2023 Efficiency of Operations at the Atlanta, GA Processing and Distribution Center 11/01/2022 22-179-R23 $0 Open R - 2-- Recommend the Southeast Division Director, Processing Operations, ensure staff are properly trained to direct mail to the proper sorting area and management systematically monitors this function. Agree
2021 Fiscal Year 2020 Board of Governors' Expenditures 09/22/2021 21-064-R21 $0 Open R - 1-- Develop and provide training and formal communication to all purchasing teams on policies and procedures, including required file documentation, for sensitive requests. Agree
2022 Procurement and Management of Cybersecurity Tools 08/25/2022 21-129-R22 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 Efficiency of Operations at the Baltimore, MD, Processing and Distribution Center 12/16/2021 21-237-R22 $0 Open R - 3-- Prioritize and track the replacement of the tray management system at the Baltimore Processing and Distribution Center to ensure it is replaced according to the current schedule. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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