The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Titlesort descending Issue Date Report Number Financial Value Status Recommendation Management Response
2023 Capping Report - Efficiency of Selected Processes - Select Units, Virginia District 10/28/2022 22-141-R23 $26,152 Open R - 8-- We recommend the Manager, Virginia District, direct management at Bon Air Branch and Southside Station to maintain appropriate documentation to demonstrate actions taken to research and resolve financial differences expensed to the unit including bank deposits differences and employee items. Agree
2023 Capping Report - Efficiency of Selected Processes - Select Units, Virginia District 10/28/2022 22-141-R23 $0 Open R - 11-- We recommend the Manager, Virginia District, reiterate to Bon Air Branch unit management the requirement to address employee tardiness and retain documentation supporting actions taken. Agree
2023 Capping Report - Efficiency of Selected Processes - Select Units, Virginia District 10/28/2022 22-141-R23 $7,713 Open R - 7-- We recommend the Manager, Virginia District, reiterate the requirement for field unit managers at the Bon Air Branch, Southside Station, and Montrose Heights Station to review daily financial reports to verify transactions are accurate, properly witnessed, and supported. Agree
2023 Capping Report - Efficiency of Selected Processes - Select Units, Virginia District 10/28/2022 22-141-R23 $0 Open R - 4-- We recommend the Manager, Virginia District, reiterate to Montrose Heights Station management and personnel the policy prohibiting the sharing of Retail Systems Software passwords and direct unit management to require unit personnel to change compromised passwords. Agree
2022 Capping Report - Mail Delivery, Customer Service, and Property Conditions Review – Select Units Portland, OR Region 03/22/2022 22-001-R22 $0 Open R - 5-- Address all remaining building maintenance and safety issues identified at the Beaverton Main Post Office and the Parkrose and Piedmont Stations. Agree
2022 Capping Report - Mail Delivery, Customer Service, and Property Conditions Review – Select Units Portland, OR Region 03/22/2022 22-001-R22 $0 Open R - 6-- Address all remaining building maintenance and safety issues identified at the Vancouver Main Post Office. Agree
2022 City Delivery Operations - Nationwide Route Management 02/17/2022 21-127-R22 $0 Open R - 1-- Develop a detailed action plan, including measurable targets, to resume conducting annual street observations to determine whether a minor route adjustment or a mail count and route inspection review is needed. Agree
2022 City Delivery Operations - Nationwide Route Management 02/17/2022 21-127-R22 $541,175,238 Open R - 2-- Evaluate using alternative methodologies, rather than the five or six consecutive days of a routes’ mail volume, to maintain the 8-hour workday and how to account for letter and flat mail base volume. Agree
2022 City Delivery Operations - Nationwide Route Management 02/17/2022 21-127-R22 $0 Open R - 4-- Evaluate the feasibility of replacing manual route evaluation activities with existing delivery systems, data, tools, and technology. Agree
2022 Compensation, Benefit, and Bonus Authority in Calendar Year 2021 09/29/2022 22-126-R22 $0 Open R - 1-- Instruct the Executive Director, Compensation and Benefits, to develop and implement a procedure to obtain payroll adjustment data. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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