The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Valuesort descending Status Recommendation Management Response
2022 Assumptions and Metrics Underlying the Delivering for America 10-Year Plan 07/06/2022 21-224-R22 $0 Open R - 2-- Enhance the Delivering for America Plan’s website, to provide comprehensive communications regarding plan progress, status of ongoing initiatives, future plans, and outcomes. Agree
2021 Accident Reporting 08/27/2021 21-015-R21 $0 Open R - 5-- Implement an automated reconciliation process between data from Department of Labor’s Employee Compensation Operations and Management Portal and the Postal Service’s Employee Health and Safety (EHS) system, to ensure all personal injury industrial accidents are properly recorded in EHS. Agree
2021 Fiscal Year 2020 Board of Governors' Expenditures 09/22/2021 21-064-R21 $0 Open R - 1-- Develop and provide training and formal communication to all purchasing teams on policies and procedures, including required file documentation, for sensitive requests. Agree
2023 Mail Delivery, Customer Service, and Property Condition Reviews - Select Units, Milwaukee, WI Region 10/17/2022 22-147-R23 $0 Open R - 5-- We recommend the Manager, Wisconsin District, address all building safety, security, and maintenance issues identified at the North Milwaukee Station, Waukesha Main Post Office, Dr. Martin Luther King Jr. Station, and Bradley Carrier Annex. Agree
2022 Mail Delivery, Customer Service, and Property Conditions Review – Select Units, St. Louis, MO Region 08/31/2022 22-115-R22 $0 Open R - 3-- Develop and implement a plan to ensure that all employees at the Saint Peters Main Post Office and the Chouteau and Marian Oldham Stations are trained on standard operating procedures for package scanning and handling and that unit management systematically reviews scan data and enforces compliance. Agree
2022 Efficiency of Operations at the Baltimore, MD, Processing and Distribution Center 12/16/2021 21-237-R22 $0 Open R - 3-- Prioritize and track the replacement of the tray management system at the Baltimore Processing and Distribution Center to ensure it is replaced according to the current schedule. Agree
2023 Key Issues With Channel Partners 10/13/2022 22-069-1-R23 $0 Open R - 4-- Develop and formalize a technical process, which includes the detailed calculation of all chargeback opportunities for Channel Partners and a quality assurance process, and (2) consider retroactively calculating and invoicing Resellers for the correct chargeback amounts for previous periods. Disagree
2022 Management of Suppliers' Contractual Performance 08/17/2022 21-261-R22 $0 Open R - 2-- Reinforce the Supplying Principles and Practices for contracting officers to conduct supplier performance reviews at the end of the contract life. Agree
2022 Next Generation Delivery Vehicles - Contract Clauses 01/12/2022 21-215-R22 $0 Open R - 3-- Develop a contract clause to include in applicable future contracts that requires suppliers self-reporting of fraud and advertising of the U.S. Postal Service Office of Inspector General Hotline on suppliers premises. Agree
2023 Management Alert - Voyager Fleet Card Program - Internal Controls Issues 10/07/2022 22-006-1-R23 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree


This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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