The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Datesort descending Report Number Financial Value Status Recommendation Management Response
2023 Capping Report - Efficiency of Selected Processes - Select Units, Virginia District 10/28/2022 22-141-R23 $0 Open R - 2-- Instruct Bon Air Branch, Southside Station, and Montrose Heights Station unit management to train all retail employees on receipt, documentation, and retention of stamp stock and money order transfers. Agree
2023 Capping Report - Efficiency of Selected Processes - Select Units, Virginia District 10/28/2022 22-141-R23 $0 Open R - 13-- Provide Bon Air Branch and Southside Station unit management employee separation training. Agree
2023 Efficiency of Operations at the Atlanta, GA Processing and Distribution Center 11/01/2022 22-179-R23 $0 Open R - 1-- Recommend the Southeast Division Director, Processing Operations, reiterate and execute existing policies to ensure preventative maintenance is consistently performed on automated machines at the Atlanta Processing & Distribution Center. Agree
2023 Efficiency of Operations at the Atlanta, GA Processing and Distribution Center 11/01/2022 22-179-R23 $0 Open R - 5-- Recommend the Southeast Division Director, Processing Operations, and the Southeast Division Director, Logistics Operations, implement strategies to ensure mail from other facilities arrive at the Atlanta Processing and Distribution Center in time to meet scheduled trips to the delivery units. Agree
2023 Efficiency of Operations at the Atlanta, GA Processing and Distribution Center 11/01/2022 22-179-R23 $0 Open R - 6-- Recommend the Southeast Division Director, Logistics Operations, develop and execute a plan to systematically review and enforce compliance of securing trailer cargo and utilizing wheel chocks. Agree
2023 Efficiency of Operations at the Atlanta, GA Processing and Distribution Center 11/01/2022 22-179-R23 $0 Open R - 4-- Recommend the Southeast Division Director, Logistics Operations, increase the number of Postal Vehicle Service drivers at the Atlanta Processing and Distribution Center. Agree
2023 Efficiency of Operations at the Atlanta, GA Processing and Distribution Center 11/01/2022 22-179-R23 $0 Open R - 2-- Recommend the Southeast Division Director, Processing Operations, ensure staff are properly trained to direct mail to the proper sorting area and management systematically monitors this function. Agree
2023 Mail Delivery, Customer Service, and Property Condition Reviews - Select Units, New Jersey Region 12/02/2022 22-170-R23 $0 Open R - 4-- We recommend the District Manager, New Jersey District, address all building safety and maintenance issues identified at the Belleville Annex, Kearny Main Post Office, and the Union Post Office. Agree
2023 Mail Delivery, Customer Service, and Property Condition Reviews - Select Units, New Jersey Region 12/02/2022 22-170-R23 $0 Open R - 1-- We recommend the District Manager, New Jersey District, develop a plan to ensure that all committed mail is delivered daily, all delayed mail volume is entered into the proper system, and management systematically reviews the data and enforces reporting compliance at the Belleville Annex, Kearny Main Post Office, and Union Post Office. Agree
2023 Mail Delivery, Customer Service, and Property Condition Reviews - Select Units, New Jersey Region 12/02/2022 22-170-R23 $0 Open R - 2-- We recommend the District Manager, New Jersey District, develop and execute a plan to ensure all employees at the Belleville Annex and Union Post Office are trained on standard operating procedures for package scanning and handling and that unit management systematically reviews scan data and enforces compliance. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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