The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Responsesort ascending
2022 Efficiency of Operations at the Milwaukee Processing and Distribution Center 08/31/2022 22-154-R22 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 Improving Service Performance and Mail Processing Efficiencies at Historically Low Performing Facilities 08/08/2022 21-243-R22 $82,429,376 Open R - 1-- Evaluate efficiency at the 10 facilities to identify inefficiencies in the mail flow (e.g., facility layout/location, space constraints, customer and service impacts, and equipment relocation costs) and, based on the results, consider properly aligning the impacted facilities to efficiently meet the challenges they face based on changes in market demand. Agree
2022 Improving Service Performance and Mail Processing Efficiencies at Historically Low Performing Facilities 08/08/2022 21-243-R22 $0 Open R - 7-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 Postal Service Knowledge Continuity 05/27/2022 21-255-R22 $0 Open R - 1-- Assess whether a standard knowledge continuity plan would enhance institutional knowledge for non-executive employees and implement it as appropriate. Disagree
2018 Use of Postal Service Network to Facilitate Illicit Drug Distribution 09/28/2018 SAT-AR-18-002 $0 Open R - 1-- Work with Congress to develop legislative changes that would result in the Postal Inspection Service being authorized to open and inspect domestic packages suspected of containing illicit drugs. Disagree
2022 U.S. Postal Service’s Recognition and Awards Program 05/20/2022 21-263-R22 $483,133 Open R - 2-- Develop a process to identify and follow up on improper awards to ensure that controls are working as designed and employees cannot circumvent controls. Disagree
2022 Efficiency of Surface Transfer Center in the Southern Region 03/16/2022 21-212-R22 $0 Open R - 5-- Reiterate through formal communication to Surface Transfer Center personnel the requirement for accurately recording driver information in Surface Visibility and using the irregularity reporting process to notify Administrative Officials when Highway Contract Route drivers do not have Postal Service issued identification or badges. Disagree
2022 Improving Service Performance and Mail Processing Efficiencies at Historically Low Performing Facilities 08/08/2022 21-243-R22 $0 Open R - 5-- Create a formalized program to track and provide standardized training for any employee at the 10 facilities who assumes a role as an acting manager or supervisor and consider implementing the program nationwide. Disagree
2022 Postal Service Knowledge Continuity 05/27/2022 21-255-R22 $0 Open R - 2-- Establish and issue guidance to management within each functional area for consistency when developing and identifying top performing non-executive employees. Disagree
2022 U.S. Postal Service’s Recognition and Awards Program 05/20/2022 21-263-R22 $24,962,295 Open R - 1-- Improve controls over the awards process to ensure that employees do not have the ability to both submit and approve the same award or submit awards for each other. Disagree

Pages

This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

Audit Directorates