The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Responsesort descending
2022 Issues Identified with Internet Change of Address 04/12/2022 22-058-R22 $21,828,827 Open R - 1-- Develop controls to verify that online change of address requests are authorized by the resident of the address. Agree
2021 Contract Invoice Payment Process 07/29/2021 20-281-R21 $0 Open R - 4-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 Postal Service Knowledge Continuity 05/27/2022 21-255-R22 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Capital Equipment at the Eagan Information Technology Center 08/10/2021 21-059-R21 $0 Open R - 3-- Instruct the Executive Manager, Compute Engineering to implement a process to ensure that records for capital assets at the Eagan Information Technology Center are accurately entered and maintained in the Solution for Enterprise Asset Management system and the Asset Inventory Management System including clear designations of the status of equipment items. Agree
2021 U.S. Postal Service's Protection Against External Cyberattacks 08/31/2021 20-277-R21 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 Supplier Qualification 05/27/2022 21-264-R22 $12,291,114 Open R - 1-- Reiterate the requirement for contracting officers to ensure that suppliers obtain approval prior to substituting key personnel. Agree
2021 Fiscal Year 2020 Board of Governors' Expenditures 09/22/2021 21-064-R21 $0 Open R - 1-- Develop and provide training and formal communication to all purchasing teams on policies and procedures, including required file documentation, for sensitive requests. Agree
2022 Shipping Services Contract Compliance 10/19/2021 20-315-R22 $0 Open R - 2-- Monitor the customer’s packaging of mail to ensure required mailing standards are followed. Agree
2022 Mail Delivery, Customer Service, and Property Condition Reviews - Select Units, Indianapolis, IN 06/22/2022 22-091-R22 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 Efficiency of Operations at the Baltimore, MD, Processing and Distribution Center 12/16/2021 21-237-R22 $0 Open R - 3-- Prioritize and track the replacement of the tray management system at the Baltimore Processing and Distribution Center to ensure it is replaced according to the current schedule. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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