• Project Title:
  • Network Operations Continuous Improvement Processes
  • Start Date:
  • Tuesday, April 18, 2017
  • Estimated Report Release Date:
  • October 2017

Is the Postal Service effectively using continuous improvement processes to make improvements?

The U.S. Postal Service uses continuous improvement methodologies based on collaborative team efforts to improve performance as well as systematically remove defects. The methodologies include the A3 process, Kaizen, and the Define, Measure, Analyze, Improve, and Control (DMAIC). 

 
  • Project Title:
  • U.S. Postal Service’s Revenue, Pieces, and Weights (RPW) Report Processing
  • Start Date:
  • Tuesday, May 2, 2017
  • Estimated Report Release Date:
  • October 2017

How accurate is the Revenue, Pieces and Weight (RPW) sampling data?

The Adjustment Revenue, Pieces, and Weights (ARPW) system combines data from multiple sources to produce the Postal Service's official revenue, pieces, and weight (RPW) report for domestic and international mail categories, as well as fees by type of service.

 
  • Project Title:
  • Field Material Handling Projects
  • Start Date:
  • Monday, March 27, 2017
  • Estimated Report Release Date:
  • September 2017

Have Field Material Handling Projects Benefited the U.S. Postal Service?

The U.S. Postal Service has one of the largest material handling systems in the world for moving mail. There are more than 200 miles of conveyors and more than 8,500 pieces of mail processing equipment used to sort more than half the world’s mail. 

 
  • Project Title:
  • Government Purchase Cards
  • Start Date:
  • Monday, March 6, 2017
  • Estimated Report Release Date:
  • September 2017

How Can the Postal Service Prevent Misuse of Purchase Cards?

The Government Purchase Card Program provides purchase cards to agencies and departments throughout the U.S. government. The purpose of the program is to simplify the administrative work and streamline the payment process for small purchases. There are currently over 350 agencies participating in the program.

 
  • Project Title:
  • Supervisory Span of Control - Southern Area
  • Start Date:
  • Thursday, February 2, 2017
  • Estimated Report Release Date:
  • July 2017

Do delivery units have the correct Supervisory Span of Control?

Managers and supervisors provide oversight at post offices and stations. Title 39, U.S.C. §101 Part 1, Chapter 1, states; the Postal Service “. . . shall provide prompt, reliable, and efficient services to patrons in all areas . . .”