• Project Title:
  • Business Application Review of the HERO System
  • Start Date:
  • Monday, October 21, 2019
  • Estimated Report Release Date:
  • June 2020

How is HERO Empowering You to Develop and Serve?

In 2017, the Postal Service implemented a new integrated Human Resources (HR) system, HERO, to evolve HR activities and align processes across the employee lifecycle. HERO provides a centralized and comprehensive HR system that helps to ensure efficiency, reporting analysis, and mobility.

 
  • Project Title:
  • Cost and Pricing Strategies for Underwater Market Dominant Products
  • Start Date:
  • Monday, December 2, 2019
  • Estimated Report Release Date:
  • May 2020

How Does USPS Get Underwater Products Above Water?

When it comes to postal products that don’t cover their costs, the Postal Service finds itself in a no-win situation. The Postal Accountability and Enhancement Act (PAEA) requires the Postal Service to make sure all products cover 100 percent of their direct costs. Products that fall below costs (also known as underwater products) violate PAEA.