• Project Title:
  • Postal Service Management of End of Life Devices
  • Start Date:
  • Wednesday, May 8, 2019
  • Estimated Report Release Date:
  • August 2019

Are End-of-Life Network Devices Affecting the Postal Service Network?

The performance of IT network infrastructure and the availability of critical systems are vital in supporting the Postal Service’s core business functions and processes. Infrastructure includes routers, switches, virtual private network (VPN) gateways, firewalls, voice over internet protocol (VoIP) equipment, audio/video conference bridges, and alarm monitoring.

 
  • Project Title:
  • Service Performance of Election and Political Mail During the 2018 Midterm and Special Elections
  • Start Date:
  • Tuesday, April 23, 2019
  • Estimated Report Release Date:
  • October 2019

How Was the Postal Service’s Performance During the 2018 Midterm and Special Elections?

On November 6, 2018, elections were conducted for all 435 seats in the United States House of Representatives and 35 of the 100 seats in the Senate. Thirty-six state and local elections were also held. Thirty-six million voters cast their ballots in advance via mail.

 
  • Project Title:
  • First-Line Supervisor Recruitment and Retention
  • Start Date:
  • Tuesday, April 16, 2019
  • Estimated Report Release Date:
  • December 2019

How Well Does the Postal Service Recruit and Retain First-Line Supervisors?

First-line supervisors play a critical role in any organization and influence productivity, quality, and employee engagement. At the U.S. Postal Service, they significantly contribute to accomplishing USPS goals, including ensuringcustomers receive quality service and mail and parcels on time. 

 
  • Project Title:
  • Effectiveness of Postal Service Efforts to Reduce Non-Career Employee Turnover
  • Start Date:
  • Tuesday, February 12, 2019
  • Estimated Report Release Date:
  • August 2019

How Effective is the Postal Service in Reducing Non-career Employee Turnover?

The Postal Service hires non-career employees and temporary employees to supplement its regular workforce to help reduce staffing costs. The non-career employees earn lower wages than full time staff. The turnover rate of non-career employees is higher than the Postal Service wants.