• Project Title:
  • Inbound International Letter Post Performance and Strategies
  • Start Date:
  • Wednesday, January 3, 2018
  • Estimated Report Release Date:
  • June 2018

Why Does USPS Have Difficulty Meeting International Service Performance Goals for Letter Post Mail?

The Universal Postal Union (UPU) created the Quality of Service Fund in 1999 to support quality of service improvement initiatives in developing countries. The Fund’s mission is to improve inbound letter post mail service quality, and strengthen the worldwide postal network. 

 
  • Project Title:
  • Postal Service's Disability Retirement Application Process
  • Start Date:
  • Monday, November 13, 2017
  • Estimated Report Release Date:
  • May 2018

How Effective is USPS in Processing Disability Retirement Applications?

Disability retirement is a benefit intended for Postal Service employees who are unable to complete a normal career due to illness or injury. Postal Service employees must meet statutory and administrative requirements to apply for a disability retirement administered by the Office of Personnel Management (OPM). 

 
  • Project Title:
  • Postal Service Roofing Preventive Maintenance Program
  • Start Date:
  • Tuesday, November 28, 2017
  • Estimated Report Release Date:
  • May 2018

Is USPS Performing Preventive Maintenance on Roofs of all Their Owned Facilities?

The Postal Service is responsible for approximately 195 million square feet of roofing across 8,300 owned facilities. That’s $3 billion worth of roofing. The Postal Service launched the Roof Asset Management Program to reduce the number of roof replacements, prevent leaks, and to keep facilities dry.

 
  • Project Title:
  • Review of IT Network Performance and System Availability
  • Start Date:
  • Friday, October 20, 2017
  • Estimated Report Release Date:
  • September 2018

Are USPS Services Available When You Need Them?

The Postal Service is the only organization in the country that has the resources, network infrastructure, and logistical capability to regularly deliver to every residential and business address in the nation.

 
  • Project Title:
  • Capping Review - Consolidation of Mail for Network Distribution Centers
  • Start Date:
  • Tuesday, December 5, 2017
  • Estimated Report Release Date:
  • May 2018

Is USPS Efficiently and Cost-Effectively Consolidating Mail at Their CDFs?

The Postal Service has 21 network distribution centers (NDCs), which consolidate mail processing and dispatch to increase operational efficiency. At 19 of the NDCs, there are Consolidation Deconsolidation Facility (CDF) contractors that provide bedloading and recontainerization services for the Postal Service.