- Project Title:
- Postal Service's Ethics Program
- Start Date:
- Wednesday, February 28, 2018
- Estimated Report Release Date:
- August 2018
It is not uncommon that employees feel pressured to meet organizational goals, and as goals are raised, employees may turn to less-than-ethical means to meet them. As a result, work environments can fill up with unethical behavior that employees rationalize. Likewise, when employees detect unethical behavior, they may not feel comfortable reporting it.
The Postal Service’s Ethics and Compliance Office oversees a program for more than a half-million Postal Service employees. The first principle of ethical conduct for every employee is, “Public service is a public trust, requiring employees to place loyalty to the Constitution, the laws and ethical principles above private gain.” The Postal Service’s standards of conduct and ethical principles include:
• An honest work effort.
• Protecting government property.
• Not using one’s position for personal gain.
• Complying with laws.
• Reporting waste, fraud, abuse, or corruption.
Not only the tone from executives, but also the actions of each employee create the ethics of an organization. Everyone is responsible for their decisions when faced with an ethical choice. And each voice is needed to build a strong ethical culture.
The OIG will be assessing the maturity of the Postal Service’s ethics in three areas of best practice: accountability and enforcement, response and prevention, and agency goals and metrics.
- What are examples of best practices that the Postal Service should add to its current ethics program?
- Are you aware of areas of risk, or of risky behavior, that the Postal Service may not be addressing in the ethics program (but should)?
- Earlier this year both Gallup and the Pew Research Center released survey results indicating the Postal Service is the most-favorably viewed federal agency (among those included in the polls). If you are a Postal Service employee, do you share that view? Or do things look different from the inside?