• Project Title:
  • HCR Irregularity Reporting
  • Start Date:
  • Tuesday, January 10, 2017
  • Estimated Report Release Date:
  • July 2017

In fiscal year 2016, the Postal Service spent over $3 billion for almost 8,700 highway contract routes (HCRs). The Postal Service awards these contracts to transport mail between post offices and other designated stops. They are the largest group of contracts managed by Postal Service contracting officers. 

Administrative officials (AOs) ensure contractors comply with the operational requirements of the HCR contracts. The AO informs contracting officers of any performance irregularities, such as late arrivals or departures, and vehicle breakdowns or vehicles not meeting required contract specifications. When contractors are at fault for omitted services they reimburse the Postal Service.

We are assessing the effectiveness of the Postal Service irregularity reporting process for HCRs at the Jacksonville Network Distribution Center. 

  • How effective is Postal Service irregularity reporting in holding contractors accountable?
  • Is the Postal Service identifying and reporting irregularities in the most efficient and comprehensive manner?

Comments (4)

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  • anon

    I was wondering if the Carrier's being used for the HCRs were following the HOS and ELD mandates set forth by the FMCSA. This mandate will take effect on December 17th of this year. The trailer tracking is also very simple and Standard GPS is not the most reliable for up to date monitoring of vehicle location. I would like to understand what technology is currently being utilized to achieve these goals.

    Feb 01, 2017
  • anon

    Bob, thank you for your comment. However, the scope of our audit does not include FMCSA, HOS, and ELD. We value your feedback, and will consider it during future audits that may address your concerns.

    Feb 03, 2017
  • anon

    All transportation contracts contain language in the Statement of Work stating that the Supplier is required to operate in full compliance with DOT Regulations, all other applicable federal laws and regulations, and all applicable state laws and regulations. Furthermore, the SOW states that "[d]rivers must obey all laws, ordinances, and regulations of the jurisdiction in which they operate motor vehicles under [their] contract."

    Feb 03, 2017
  • anon

    Seems like a better way to track irregularities would be to go off of the arrival and departure scans instead of the antiquated PS5500

    Jan 31, 2017

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