• Project Title:
  • HCR Irregularity Reporting – Chicago Network Distribution Center
  • Start Date:
  • Tuesday, August 1, 2017
  • Estimated Report Release Date:
  • January 2018

The U.S. Postal Service will spend about $4 billion for almost 8,700 highway contract route (HCR) contracts in fiscal year 2017. The Postal Service uses these competitive fixed-price contracts to transport mail between post offices, network distribution centers, and other designated stops.

When an HCR contractor does not perform satisfactorily, a contract irregularity occurs. HCR irregularities are either non-chargeable when the contractor is not at fault, or chargeable when the contractor is at fault. HCR irregularities commonly include missed, late-arriving, and late-departing trips.

Administrative officials are responsible for determining if an irregularity is non-chargeable or chargeable. The Postal Service requires a review of irregularities before contract renewals for HCR past performance.

Our objective is to assess the effectiveness of the Postal Service irregularity reporting process for highway contract routes at the Chicago Network Distribution Center. 

  • What is the most efficient and comprehensive way the Postal Service can identify and report contractor irregularities? 
  • How can the Postal Service effectively hold contractors accountable for chargeable contract irregularities?
The most direct way to report fraud, waste, misconduct within the Postal Service is via our Hotline form

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