• Project Title:
  • Postal Service Elevator Repair Program
  • Start Date:
  • Monday, May 11, 2020
  • Estimated Report Release Date:
  • November 2020

The Postal Service operates over 1,400 elevators and escalators in approximately 470 of its owned facilities. These include passenger, service, and freight elevators of various types and sizes, as well as platform lifts and dumbwaiters. Each facility with elevator or escalator equipment is required to have a maintenance and repair service plan in place to meet Occupational Safety and Health Administration (OSHA) and American Society of Mechanical Engineers (ASME) certification requirements

The objective of this audit is to evaluate the effectiveness of the Postal Service’s elevator repair program. Specifically, we will review timeliness, cost controls, and operational safety.

  • What is the overall condition of elevators located in USPS facilities?
  • Are you aware of elevator equipment that is often out of service or potentially unsafe?
  • How have delayed or unresolved elevator maintenance and repairs impacted Postal Service operations?
     

Comments (2)

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  • anon

    My carrier told me she doesn’t have to stop to pick up my mail unless I’m getting mail. I called USPS, stayed on hold for over hour. Finally got a person. They said if the flag was up, they had to pick it up. My box is on the the front of the house, by the front door. It didn’t have a flag, so I made one and attached to the box in plain view. Mail again was not picked up. This was needing to go out today. I shouldn’t have to take it anywhere. IT SHOULD BE PICKED UP, IF THE FLAG IS UP. I find my carriers pleasant. I just want my mail picked up. Thank you

    Jun 08, 2020
  • anon

    What is the overall condition of elevators located in USPS facilities? *Operational most of the time, though there seem to be more frequent issues than I've seen at other establishments Are you aware of elevator equipment that is often out of service or potentially unsafe? *Not necessarily unsafe, but frequently out of service yes, across multiple facilities I've worked at. Elevators are on contract nationally to my knowledge so I believe most of the delay is in the contractor contact/response and purchase/approval process through FSSP typically. How have delayed or unresolved elevator maintenance and repairs impacted Postal Service operations? *None that I can think of, though I haven't worked in a facility where they have processing operations on multiple floors. The upper floors are typically for admin, customer service, inspection service, etc operations which I'm not too involved with.

    Jun 06, 2020

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