• Project Title:
  • Terminal Handling Services - Capital Metro Area
  • Start Date:
  • Wednesday, June 7, 2017
  • Estimated Report Release Date:
  • December 2017

The U.S. Postal Service enters into Terminal Handling Service (THS) contracts for the handling and transportation of mail between the Postal Service and FedEx. The Postal Service currently has contracts with nine suppliers at 67 locations nationwide.

THS contractors primarily support Priority Mail Express, Priority Mail, and First-Class Mail. They also perform tasks such as building and breaking airline containers, loading or unloading mail from ground vehicles at a terminal facility, sorting mail pieces into containers, and distributing mail for transfer to surface transportation and ultimate delivery to a Postal Service facility.

  • How can THS functions be improved to reduce costs? 
  • What improvements can the Postal Service make to streamline THS processes? 

Comments (5)

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  • anon

    Perhaps THS contracts could be structured so that THS bears a portion of the cost of late transport. Also, during periods of challenging weather, THS often pulls its drivers off the road at the same time USPS drivers strive for that last mile of delivery, resulting in USPS not meeting its service windows for the THS product in transport.

    Jul 15, 2017
  • anon

    We appreciate the feedback. This information is very helpful.

    Jul 19, 2017
  • anon

    There should be more information. But I hope that new contractors are carefully screened. Maybe even more than regular USPS workers. Since the mail is priority

    Jun 25, 2017
  • anon

    Thank you for your comment. Can you please expand on your comment "there should be more information". Also, you mentioned that more contractors should be screened. Are you aware of any issues with THS contractors? If so, please explain.

    Jun 27, 2017
  • anon

    I am sick and tired of you referring me back to the office that is breaking the law!!! I have contacted them and now I am looking at opening a call action law suit against the post office. CALL ME AT 205-834-3433!!! MY NEXT STEP IS TO HAVE THE POLICE ARREST THE PEOPLE IN THE BIRMINGHAM POST OFFICE. PLEASE RESPOND OR I WILL FOLLOW THROUGH!!!

    Jun 23, 2017

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