- Project Title:
- Mobile Point of Sales (mPOS) System
- Start Date:
- Wednesday, March 8, 2017
- Estimated Report Release Date:
- August 2017
The U.S. Postal Service uses its Mobile Point of Sale system to expedite customer transactions, reduce wait-time in line, and enhance the customer’s overall retail experience. The mPOS system is an innovative and practical solution to speed simple transactions in Post Office lobbies.
The mPOS consists of three pieces of equipment — a modified Wi-Fi, a fifth-generation Apple iPod Touch, and a portable receipt and postage printer. Retail clerks are able to use mPOS devices to:
1. Scan prepaid barcoded packages for acceptance.
2. Sell select Forever stamp booklets and retail products such as Ready Post, greeting cards, and featured retail items.
3. Sell Priority Mail Flat-Rate postage.
4. Process “Delivered” Mail Pickups and have customers sign right on the mPOS device.
A retail associate can accept payments with mPOS by swiping credit cards and non-PIN debit cards. The mPOS software also provides a choice of email and/or hardcopy printed receipt.
- What issues have you encountered with mPOS devices or the system?
- How can the mPOS device or system be made more secure?
- Has mPOS improved the customer retail experience? If so, how?