- Project Title:
- Innovating Parcel Delivery
- Start Date:
- Monday, March 25, 2019
- Estimated Report Release Date:
- August 2019
The Postal Service has seen a continuous increase in package volumes over the past few years. As more people shop online, package delivery service will continue to grow. Delivering a package on the first attempt is vital to the Postal Service’s ability to serve its customers efficiently.
When a customer is not home, the Postal Service leaves a notice and attempts to redeliver, or the customer picks up the package at a local post office. In some locations, the Postal Service uses keyless parcel lockers.
- Do you have any suggestions for improving the Postal Service’s first-delivery-attempt success rate?