- Project Title:
- Assessing Postal Service Employee Morale
- Start Date:
- Wednesday, August 17, 2016
- Estimated Report Release Date:
- April 2017
The Postmaster General and the chief human resource officer have indicated that improving employee engagement is one of their top priorities. Morale is the collective drive of employees to help the organization meet its goals. Studies have shown when employees feel engaged there is a direct impact to morale. The FY 2015 Postal Pulse survey indicated that a majority of Postal Service managers felt disengaged.
In an effort to improve employee engagement, the Postal Service formed an engagement team, which implemented several initiatives over the past year. A primary initiative is the Employee Engagement Ambassador Program, which began in April 2016 and focuses on the 12 elements of engagement developed by Gallup. The Postal Service plans to provide the training to all managers and supervisors nationwide. The managers and supervisors will then be responsible for implementing the principles in the workplace.
We plan to assess the state of Postal Service employee morale and initiatives used to enhance employee engagement.
Please use the comment box below to answer our questions or provide input.
- What are the main contributing factors to low morale at the Postal Service (overall or unit specific) and how can they be resolved?
- Are you aware of current initiatives for improving employee engagement? If so, what is your opinion of the initiatives?
- What is one additional engagement initiative that you believe would help improve morale?