• Project Title:
  • Tort Claims – Western Area
  • Start Date:
  • Monday, October 16, 2017
  • Estimated Report Release Date:
  • May 2018

A tort is a wrongful act, injury, or damage, not involving a breach of contract, for which a civil lawsuit may be brought. In fiscal year (FY) 2017, the Postal Service made payments totaling about $80 million for more than 12,000 tort claims.

Under the Federal Tort Claims Act, payment decisions should be based on whether the Postal Service is legally responsible for the accident in question or was there a negligent or wrongful act or omission by an employee.

The OIG plans to assess the effectiveness of controls over paid tort claims in the Western Area.

  • Does the USPS promptly process tort claims submitted and does it offer fair and reasonable settlement payments when the agency is clearly at fault?
  • Have you ever questioned the legitimacy of tort claim payments made by the USPS?
  • Have you ever noticed any patterns of multiple payments to an individual or group relative to the tort claim process?
  • What improvements are need in the tort claim process?

Comments (1)

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  • anon

    I've heard that processors need to obtain supervisory approval to deny a claim while no supervisory approval is needed to pay a claim. What does it actually take to deny a claim? Also, how are damages estimated? If we are counting on mechanics to put these estimates together, then we are in the stone ages.

    Nov 06, 2017

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