on Apr 4th, 2011
| 13 comments
Consumer needs for postal services are changing quickly resulting in the U. S. Postal Service developing a plan to right size the workforce. New Postmaster General and CEO Pat Donahoe announced on March 24 that the Postal Service plans to enact the Reduction in Force (RIF) and Voluntary Early Retirement (VER) processes with the goal of eliminating 7,500 administrative, supervisory, and postmaster positions. Additionally, the Postal Service will cut the number of vice president level officers by 16 percent and eliminate the senior vice president position. Since 2007, the Postal Service has sponsored a number of recruitment and retention initiatives. One initiative identified critical needs in finance, supply management and engineering. Other efforts included the revamping of the Corporate Succession Planning process and the formation of a Leadership Development and Talent Management group in Human Resources. As the Postal Service continues to right size, one question remains: How can it develop a strategy to retain needed talents and attract new ones for its future, especially in a time when it is focusing on cost cutting? What does the Postal Service need to do to retain, develop, and attract future workers? Let us know what you think!
on Jul 5th, 2010
| 37 comments
One area identified in the Postal Service’s action for the future is to increase workforce flexibility. A larger, part-time work force would give postal management the flexibility to increase or decrease employees depending on mail volume. Although this change is not as drastic as closing postal facilities or switching to 5-day delivery, it raises questions about what a part-time postal workforce would look like. The Postal Service has fewer part-time employees than any other international postal operation. Currently only 13 percent of its workforce is part-time. Meanwhile, Deutsche Post employs a 40 percent part-time staff, while the United Kingdom’s Royal Mail employs 22 percent. Local competitors also have a higher percentage of part-time employees. For example, UPS employs a 53 percent part-time workforce and FedEx remains around 40 percent. Generally speaking, the Postal Service is behind the average American private sector firm, which employs a 30 percent part-time labor workforce.
Is there a downside to employing a larger part-time workforce? Critics argue that part-time employees are less loyal to their employers, and as a result, they increase ”quasi-fixed” costs associated with recruiting, training, and oversight. However, recent findings call these assertions into question. A study in the Annual Review of Sociology found that part-time employees are just as likely as full-time employees to view their jobs as a “central life activity” and to be “equally committed to their organizations.” Moreover, the study also mentioned that employees’ demand for part-time jobs has increased since the 1980s, as the American workforce has increasingly desired job flexibility. Increasing the number of part-time postal employees would make the Postal Service more flexible in the face of declining mail volumes, seasonal fluctuations, and market volatility. For more information visit Newsweek story on part time workers. UPS info blog. A look at FedEx labor unrest. What do you think about the Postal Service’s idea to increase its part-time workforce? This topic is hosted by the OIG’s Risk Analysis Research Center (RARC).