on Oct 18th, 2010
| 20 comments
Have you ever wanted to contribute to or help develop the issues within an OIG audit? Or have you read an audit report and thought ‘I wish I had the opportunity to share my perspective and additional information with the auditors’? With the addition of the Audit Projects section to our website, now you can provide feedback while the audit is being conducted. The Audit Projects section allows you to review the overview of an audit, contribute information, and send documents during this crucial planning phase. In essence, you become an audit team member for the project! During this planning phase, the audit team learns about the subject, collects a broad range of data, contacts key experts and stakeholders, and develops the specific objectives of the audit. This is the phase when the audit team decides on the breadth and depth of the topic in the report. Input from stakeholders like you helps to ensure the audit report provides useful and relevant data and analyses, and contains relevant and realistic recommendations. To review our current audits in progress, go to our Audit Project Pages and select an audit. There you will find the overview of the audit, along with any current comments. If you would like to know when new audit projects begin, follow us on Twitter and/or Facebook. How do you feel about the OIG allowing the public to comment on audits? Please share your thoughts below and we invite you to visit the Audit Projects section of our website and comment on individual audit projects. This topic is hosted by the OIG's Field Financial-East audit team.
on Aug 23rd, 2010
| 27 comments
To encourage employees to contribute constructive ideas to enhance customer satisfaction, generate revenue, increase productivity, and improve competitiveness, the Postal Service offers the web-based eIDEAS program. Postal employees can submit ideas online or at a mail processing plant kiosk. The Office of Inspector General recently issued a management advisory report titled eIDEAS Timeliness and Transparency. The audit’s objective was to identify opportunities for the Postal Service to enhance the timeliness of the eIDEAS process and transparency of the resulting management actions. We found that eIDEAS reviews took far too long and management’s resulting actions were not transparent. Our survey of employees revealed that slow evaluations, poor management response, and lack of program transparency inhibited the program’s success. If you are a postal employee or a stakeholder, do you believe you have a way for your suggestions to be heard? Is eIDEAS the best way for employees to communicate their ideas? Whether you are a postal employee or not, do you believe there is a better way to encourage and gather employee input? If so, let us know in the comments section below. This topic is hosted by the OIG's Audit Engineering and Facilities team.
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