au-dit (noun) - a methodical examination and review What is the U.S. Postal Service Office of Inspector General Office of Audit? We’re a team of auditors and evaluators helping to maintain the integrity and accountability of America’s Postal Service, its revenue and assets, and its workforce. We do this by conducting independent audits and reviews of the Postal Service. Each year we develop an audit plan with projects focusing on the perceived risks facing the Postal Service. We also include projects that address stakeholders’ concerns. The overarching goal of our audits is to provide Postal Service management with information on how to best address the challenges they are facing. Why do we blog? To put it simply – we blog to get your ideas on how to make the Postal Service better! We look at our blog as a “virtual think tank” where Postal Service employees, customers, and stakeholders can present their thoughts and solutions for a more efficient and effective Postal Service. We’ve received a wealth of information that has helped us with our audits and has given us ideas for future work. How can you help? Let us know what you think! •What are some critical challenges facing the Postal Service that you would like to see us explore through our audits? •What could the Postal Service do to improve its service to you? •What could the Postal Service do to increase its revenues or reduce its costs? •What other ideas do you have? Would you like to learn more about us? Please visit Reading Room section our website where you can review our published reports to Postal Service management as well as our semiannual reports to Congress or just learn more about us. We also welcome your comments on our upcoming audits and reviews, which we feature on our Audit Projects page. If you have an audit idea and do not see anything related there, please submit your idea to auditprojects[at]uspsoig[dot]gov The Office of Audit’s Audit Operations team is hosting this topic.
on May 30th, 2011
| 8 comments
on Jan 3rd, 2011
| 15 comments
It’s that time of year again. Those of us helping on the Office of Inspector General blog have come up with a list of the top 10 postal stories for 2010. Tell us about any stories we missed and add whatever comments you think appropriate. In particular, we would like to get your input on the top story, so take a minute and vote in the poll below. 10. OSHA Fines the Postal Service – At plants across the country, the Postal Service receives sizeable fines for electrical hazards. 9. e-Tipping Point – A flurry of activity in 2010 bolsters the notion that the Digital Revolution has trumped paper-based communications: Apple introduces its iPad tablet computer; all e-reader sales are up nearly 80 percent over last year; the Kindle becomes Amazon’s biggest seller and the company predicts e-books will surpass paper books within a year; Netflix announces that more customers watch streaming videos than DVDs. 8. Congress Takes Notice – Members from both houses of Congress – and both sides of the aisle – introduce legislation to fix the Postal Service’s overpayments to the federal government, which contributed significantly to the Postal Service’s massive net losses over the past few years. 7. America Wakes Up – Widespread mainstream media coverage on a number of postal issues, including 5-day delivery and the financial challenges plaguing the organization, spark a national interest in our postal system. 6. Reports Address Flawed Business Model – The Government Accountability Office confirms that the Postal Service’s business model is ”not viable.” The Postal Service issues its action plan to address declining mail volumes, changing communications habits and other systemic problems. 5. Stakeholders Debate 5-Day Delivery – The Postal Service’s plan to eliminate Saturday delivery generates heated debate, massive press coverage and congressional input. The Postal Regulatory Commission holds a series of public hearings on the topic. 4. PMG Potter Retires – After nearly 10 years as the postmaster general and 32 years with the Postal Service, Jack Potter called it a career and retired on Dec. 3. 3. Postal Service Suffers Largest Net Loss in History – The Postal Service ends FY 2010 with a net loss of $8.5 billion, the largest net loss in its history. Still, it manages to pay all of its bills and remain solvent at the start of FY 2011. 2. OIG Finds $75 Billion Overpayment – A report by the Office of Inspector General finds that the Postal Service has overpaid its Civil Service Retirement System obligations by a staggering $75 billion. Mailing industry unites in its support of a congressional fix. 1. PRC Denies Exigent Rate Request – The Postal Service invokes the exigency clause in the Postal Accountability and Enhancement Act and asks for a price increase above the inflation-based price cap. Mailers unite in their opposition to the request, which the Postal Regulatory Commission officially denies in September. The Postal Service appeals the decision to federal appeals court.
on Nov 15th, 2010
| 14 comments
Pushing the Envelope was launched in the late Fall of 2008. Since then, we have posted 118 topics (including this one) and received more than 3,800 comments from our readers. Topics covering issues of interest to Postal Service employees generated the greatest response. Our top five, by views, include the following: 1)Silly Rules 2)OIG wants to know how you feel about sick leave 3)Nationwide Wage Uniformity 4)Brainstorm Ideas part 2 (allowed people to choose the best idea) 5)Brainstorm Ideas to Help the Postal Service However, all topics, even less popular ones, have helped to generate a great deal of discussion with the following topics generating the most debate and the most comments: 1)Brainstorm Ideas to Help the Postal Service 2)The Great Debate 3)Silly Rules 4)Does the Postal Service Need to Re-examine Its Delivery Service Standards? This feedback has generated strong debate on the blog and sometimes in the greater postal community. In fact, two recent audits from the OIG’s office, “Postal Service Area and District Office Field Structure” and “Stations and Branches Optimization and Consolidation Initiative,” incorporate reader comments from their related blogs. The Postal Service continues to evolve to meet its current challenges, and fiscal year 2011 could be a very significant year for postal issues. Pushing the Envelope will be there to ask questions, generate ideas, and keep on pushing that envelope. As we emerge from our terrible twos into our third year, the contributors and editors hope you will continue to respond. We’d like to hear your views on what you want from this blog. What do you like? What would you like us to change? What topics should we cover next? Let us know what you think and keep commenting! This topic is hosted by the OIG’s Risk Analysis Research Center (RARC).