Why is this? An OIG paper issued today, Barriers to Retail Network Optimization, highlights some of the obstacles to change:• Statutory restrictions prevent closing Post Offices for economic reasons and impose requirements for notice, consultation, and appeal procedures. • Regulatory procedures and interpretations create burdens on the Postal Service’s ability to make adjustments. • Political obstacles to rightsizing result from the natural inclination of affected groups to protest the loss of local Post Offices. • Institutional barriers within the Postal Service prevent action. These include a lack of sustained focus over time on retail optimization, problems with the availability and quality of data, past dependence on a highly decentralized bottom-up process, and the absence of a well-articulated strategic retail vision. What changes would you like to see to the Postal Service’s retail network? What do you think are the biggest barriers to change? We want to hear from you. This blog is hosted by the OIG’s Risk Analysis Research Center (RARC).
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