Human Resources and Security

USPS OIG

 

The U.S. Postal Service recognizes the strength inherent in their employee workforce. As a result, the Postal Service seek to leverage this strength to create customer value and profits to invest in continued improvement. Every employee is expected to contribute to the growth and loyalty of customers. Therefore, all employees will be equipped with the skills and support they need to assist the Postal Service in gaining and keeping loyal customers. The Office of Inspector General (OIG) will continue to support the Postal Service in their goal of engaging and motivating the workforce to create greater customer value.

The Human Resources and Security Directorate seeks to determine whether the Postal Service is reducing human capital costs, while they strive to build the business. To accomplish this, they plan and direct audits and reviews focusing on employee development, compensation and benefits, health care issues, and labor relations within the Postal Service. These audits will assist the Postal Service in maintaining a healthy and safe organizational climate for employees and in improving operational economy, efficiency, and effectiveness.

One of the reasons for the amended Inspector General Act was to establish an independent OIG to provide oversight of all U.S. Postal Inspection Service activities, including any Postal Inspection Service investigations. It is essential we hold the Postal Inspection Service, as a law enforcement agency, to the highest standards of conduct to maintain the public's trust and the Postal Service's reputation of reliability. In accordance with the Act, the OIG provides objective information and assessments of the activities of the Postal Inspection Service to keep the Board of Governors, Congress, and Postal Service management fully informed of Postal Service law enforcement efforts and to detect and prevent fraud, waste, abuse, and mismanagement.

The Human Resources and Security Directorate determines whether the Postal Service and Postal Inspection Service have adequate controls and processes to efficiently and effectively safeguard employees, customers, and other critical assets. To that end, they plan and direct audits and reviews of the functions and operations of the Postal Inspection Service.