Delivery

USPS OIG

The U.S. Postal Service delivers mail to more than 150 million addresses using city, rural and highway contract carriers. The Postal Service strives to continue to improve delivery operations and reduce costs despite the increasing number of delivery points to the network each year and declining First-Class Mail® volume.

The Delivery Directorate plans and directs audits and reviews that examine how the Postal Service is addressing the economy, efficiency, and effectiveness of delivery operations.